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Sales Associate

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Kelowna, Canada La Senza Full time

La Senza sales associates deliver a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth. They drive personal sales, live our values, represent the brand and demonstrate the La Senza selling model and behaviours.Role and Responsibilities:• Focused on building new and lasting customer connections, delivering highly satisfying customer experiences and consistently leading the La Senza selling model with confidence, passion and expertise for the brand• Responsible for creating a shopping experience that is effortless, inspiring and productive through expert product knowledge and cultivating relationships with customers to develop customer loyalty• Promote and display teamwork across all areas to ensure the customer’s journey is seamless• Process customer transactions, returns or exchanges accurately and efficiently and create lasting customer impressions• Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on the product to store leadership• Understand, adhere to and reinforce brand standards• Reinforce all activities related to providing a safe working environment• Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service, associate engagement and shrink• Assist with merchandise preparation for sales floor replenishment including ensuring merchandise is accurately priced in accordance with markdowns, markups and promotions• Replenish merchandise to standard to create a full and abundant store, ensuring visual displays are maintained according to standardsKey Success Criteria:• Embraces the organization’s mission• Meets defined availability criteria, including evenings, weekends and non-business hours• Ability to work as part of a team• A genuine desire to provide excellent customer service• Excellent listening, organization and follow through skills• Ability to connect with and relate to customers and build meaningful relationshipsApply for this job*indicates a required fieldFirst Name *Last Name *Email *Phone *Location (City) *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn ProfileWebsiteLinkedIn ProfileWhat specific location(s) are you interested in applying for? *Edmonton, ABPlease select as many locations as you'd be interested in applying for. We're always open for hiring talent across North America. In case a specific location is not currently hiring, we would be keeping your profile for future considerations.What specific role(s) are you interested in? *KeyHolderStore ManagerIn addition to the role you're applying for, please select as many additional roles as you'd be interested in. In case a specific role is not currently open, we would be keeping your profile for future considerations.Are you legally authorized to work in the United States? * Select...Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)? * Select...What are your base salary expectations? * Select...Are you comfortable commuting to this job's location five days a week? * Select... #J-18808-Ljbffr