GoodLife Fitness Front Desk Motivator
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Welcome GoodLife Fitness Members in Scarborough as a Front Desk Motivator using customer service and fitness equipment knowledge. This is a part-time position.
The Customer Service Representative supports a positive Club experience for Members and Potential Members. You will greet visitors, manage calls, answer questions, update information, and support memberships, services, products, and amenities. The role also includes Fit-Fix Starter sessions, cleaning, Club runs, required learning, and monthly meetings.
Key Responsibilities:
- Greet Members and Potential Members warmly upon arrival
- Check Members in for their workouts
- Answer calls within three rings and book appointments
- Resolve Member questions, concerns, and information updates
- Complete Fit-Fix sessions, cleaning, and Club runs
Requirements:
- CPR-A and AED Certification
- Smart Tan certification within three months
- Excellent written and verbal communication skills
- Computer proficiency and customer service skills
- Fitness industry knowledge and sales experience preferred
Bring approachability, customer focus, and front desk expertise to Members and guests at GoodLife Fitness in Scarborough.
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