Bilingual Disability Case Manager
3 weeks ago
Overview Join to apply for the Bilingual Disability Case Manager role at Sun Life Québec Location: Montreal (hybrid) Start date: March 23th 2026 We empower a diverse workforce and are committed to inclusion and accessibility. If you need accommodation in the application process, please email thebrightside@sunlife.com. What You’ll Do Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution. Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness. Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions. Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes. Build strong, trust-based relationships with clients, employers, and healthcare providers. Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey. What Sets You Apart (Qualifications) Frontline healthcare experience (e.g., nursing, occupational therapy, physiotherapy, mental health support) Bachelor’s degree in Healthcare, Kinesiology or Business Demonstrated strengths in key skills: Emotional Intelligence, Crisis Intervention, Case Management, Rehabilitation Techniques, Analytical Skills, Critical Thinking What You Need to Succeed Bilingualism (French, English, both oral and written) required to answer calls from English and French speaking clients across Canada and worldwide. 3-5 years of professional experience, ideally in healthcare or case management Strong analytical and decision-making skills Resilience and adaptability in fast-paced, emotionally complex situations Comfort with digital tools and multiple platforms A collaborative, team-first mindset Why Join Us? A comprehensive training program and continuous learning opportunities A supportive, inclusive, and purpose-driven culture Competitive compensation, benefits, and wellness programs Opportunities for career growth and internal mobility A chance to make a real difference in people’s lives Additional Information We may use artificial intelligence to support candidate sourcing, screening, and interview scheduling. We thank all applicants for their interest; only those selected for an interview will be contacted. Job Category: Claims - Life & Disability Posting End Date: 08/01/2026 #J-18808-Ljbffr
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Bilingual Disability Case Manager — Hybrid
3 weeks ago
Drummondville, Canada Sun Life Québec Full timeA leading insurance company is seeking a Bilingual Disability Case Manager who will assess and manage disability claims while supporting clients through their health transitions. You will combine strong analytical skills with a compassionate approach to help clients navigate their recovery journey. The ideal candidate will be bilingual, have frontline...
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Bilingual Disability Case Manager
6 days ago
Drummondville, Quebec, Canada Sun Life Québec Full timeYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
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Drummondville, Canada Sun Life Financial Full timeA leading financial services company is seeking a healthcare professional or business graduate to join their Group Disability team. The role involves managing disability claims and supporting clients' health recovery journeys. Ideal candidates will have frontline healthcare experience, strong analytical skills, and be bilingual in English and French. The...
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