RQ00418 Project Control Officer Junior

4 weeks ago


Toronto, Canada Maarut Inc Full time

Background Information The Project Control Officers are critical for the successful rollout of the REACT applications to support Panorama access for approximately 14,000 users across 3,000 organizations. This role ensures that the project meets business objectives within aggressive timelines by supporting select operational project tasks. Deliverables Project and Operations Coordination: support communications and scheduling of onboarding activities amongst client organizations and internal support partners. Client Support: develop and maintain relationships with key partners to deliver ONE ID services; address and triage issues on behalf of product Subject Matter Expert (SME). Client Onboarding: provide end‑to‑end support for the onboarding process, including client engagement agreements, technical configuration, and user onboarding. Reporting: monitor documents and communicate project deliverables and challenges to partners. Responsibilities Assist client organizations in fulfilling onboarding requirements including agreements, technical configuration, and end‑user onboarding. Coordinate communication and scheduling of onboarding activities between client organizations and internal support partners. Maintain operational documents and resources. Monitor project deliverables and communicate progress, escalating challenges to partners. Support development of project documentation including issues and action item logs, change and procurement requests, reports, and presentations. Raise and manage change requests and tickets. Desired Skills Experience supporting client agreements is an asset. Understanding of ticket request management is an asset. Understanding of Identification, Authentication and Authorization (IAA) concepts is an asset. Must Haves 2 years experience in client onboarding and agreements management. 2 years experience in client/stakeholder support and relationship management. 2 years experience in project coordination. 2 years experience in project documentation and reporting. Required Skills Good working knowledge of stakeholder relationship management. Experience supporting onboarding processes. Experience supporting the development of project documentation. Evaluation Criteria Project coordination. Client/stakeholder support and relationship management. Client onboarding and agreements management. Project documentation and reporting. Employment Type: Full Time Experience: 2 years Vacancy: 1 Monthly Salary: $101,000 – $101,000 (approx.) #J-18808-Ljbffr



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