Product Support Specialist
16 hours ago
Join to apply for the Product Support Specialist role at Johnson Controls. Base pay range CA$63,000.00/yr – CA$70,000.00/yr Who We Are At Johnson Controls, we're shaping the future to create a world that's safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind‑set and collaboration across boundaries. What You Will Do Johnson Controls is looking for a Product Support Specialist to join our service desk team in Brossard (Quebec). The role is to provide support for Access control systems. Our service desk team works in a dynamic and stimulating environment with the latest technologies that promotes career development and professional growth through continuous learning. The position reports to a Technical Support Supervisor. Technical support operates Monday to Friday from 8:00 AM to 8:00 PM and offers the possibility of hybrid work (8 hour shifts/ 40 hour week). The candidate needs to be flexible for customer site visits or later working hours (11:30 AM to 8 PM EST, etc.). How You Will Do That Provide world class technical support to the certified field technicians from our authorized dealer network. Analyze and solve a wide range of technical requests related to our access control software and hardware. Guide our clients through the resolution of their issues or escape to the next level of support when needed. Document each request in our ticketing system (Salesforce). What We Are Looking For Essential – DEP/DEC/AEC in Computers and/or Electronics or equivalent related experience. Essential – Perfect spoken and written English: 95% English Customer base. Essential – Bilingualism (English/French). Essential – Advanced troubleshooting skills. Essential – Microsoft Windows Operating systems experience 10,11 Server 2019/2022. Essential – TCP/IP and Networking. Important – Technical Support/ Customer Service experience. Electronics knowledge is a plus. Database knowledge a bonus: Microsoft SQL. .Net knowledge. Strong verbal and written communication skills. Good priority setting and organization skills. Good initiative, resourceful and self‑learner. Able to work within a team environment. Conversational Spanish is a great asset. Seniority level Entry level Employment type Full-time Job function Other Industries Industrial Machinery Manufacturing Hiring Salary Range $63,000 – $70,000. Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data. This position includes a competitive benefits package. #J-18808-Ljbffr
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Product Support Specialist
3 weeks ago
Brossard, Canada Johnson Controls Full timeWho we are:At Johnson Controls, we're shaping the future to create a world that's safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires...
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Product Support Specialist
1 week ago
Brossard, Canada Johnson Controls Full timeWho we are:At Johnson Controls, we're shaping the future to create a world that's safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires...
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Product Support Specialist
1 week ago
Brossard, Canada Johnson Controls Full timeWho we are:At Johnson Controls, we're shaping the future to create a world that's safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires...
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Product Support Specialist
16 hours ago
Brossard, Canada Johnson Controls, Inc. Full timeWho we are: At Johnson Controls, we're shaping the future to create a world that's safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires...
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Access Control Product Support Specialist
15 hours ago
Brossard, Canada YDU JC Air Cond & Ref Inc.- Dubai Full timeA global technology company is seeking a Product Support Specialist in Brossard, Quebec. The role entails providing technical support for access control systems and assisting certified field technicians. Essential skills include advanced troubleshooting, bilingualism in English and French, and familiarity with Windows operating systems. The company offers a...
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Product Support Specialist
16 hours ago
Brossard, Canada YDU JC Air Cond & Ref Inc.- Dubai Full time.**Who we are:**At Johnson Controls, we're shaping the future to create a world that's safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future...
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Product Support Specialist
7 days ago
Brossard, Quebec, Canada Johnson Controls Full timeWho we are:At Johnson Controls, we're shaping the future to create a world that's safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires...
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Hybrid Access Control Support Specialist
17 hours ago
Brossard, Canada Johnson Controls, Inc. Full timeA leading technology solutions provider is seeking a Product Support Specialist in Brossard, QC. The role involves providing technical support for access control systems, requiring bilingualism in English and French, exceptional troubleshooting skills, and experience with Microsoft Windows. A competitive salary range of $63,000 - $70,000 is offered,...
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Support Specialist with Programming Experience
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Brossard, Canada Solicorp Full timeWe are seeking a detail-oriented and customer-focused Support Specialist who also has hands-on programming experience. In this role, you will be the first point of contact for technical issues, ensuring that customers receive timely, effective, and empathetic support. You will also leverage your programming skills to troubleshoot complex issues, automate...
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Application Support Specialist
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