Sterilization & Administrative Assistant - London Braces

Are you passionate about creating exceptional patient experiences? London Braces is looking for an enthusiastic Sterilization & Administrative Assistant to join our thriving practice in London, Ontario.

This is a great opportunity for someone looking to build their skills and gain experience in both the clinical and administrative sides of an orthodontic practice while contributing to a positive, welcoming environment for patients and team members.

What Sets Us Apart

At London Braces, we’re more than an orthodontic practice—we’re a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer:

• A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve.
• Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance for team members working 20+ hours per week.
• Compensation & Perks That Count: Team members working 20+ hours per week enjoy a competitive total rewards package with expected compensation of $21-25/hour depending on experience with health coverage, a health spending account, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family and uniform provided.
• Work-Life Balance: Enjoy a full-time schedule working three days per week, Monday through Wednesday, with one day spent at a satellite location in either Wingham or Goderich.

How You’ll Make an Impact

• Facilitate patient flow by cleaning and resetting clinic chairs as efficiently as possible.
• Maintain sterilization log.
• Follow a monthly maintenance schedule.
• Regularly inspect the clinic (including the brushing stations) and make sure all areas are clean, organized and stocked.
• Be available to throw away, disinfect or replace anything that has fallen on the floor.
• Disposal of garbage as needed.
• Consistently keep sterilization process moving, as the flow of instruments doesn’t stop.
• Book appointments for new and returning patients utilizing the appropriate scheduling templates.
• Enter relevant patient information into the computer and file all incoming correspondence and x-rays once they have been scanned.
• Manage active patient files and archive files for patients who are no longer in treatment.
• Answer the telephone to direct calls, take messages, assist with patient comfort care calls and answer general inquiries; follow-up on messages left during Clinic closures.
• Actively participate in staff meetings.
• Work cooperatively with fellow team members.
• Other administrative duties as assigned.

The Teammate We’re Looking For

• Experience within a dental/medical clinical setting is an asset.
• Exceptional interpersonal and communications skills (verbal and written), with a proven ability to build strong relationships and rapport with patients, parents, doctors, fellow team members and the community.
• Keen attention-to-detail and time management skills.