French Bilingual Customer Service Representative

6 days ago


City of Moncton, Canada Shutterfly, Inc. Full time

Are you French bilingual and looking for a full-time opportunity where you can work from the comfort of your home? Where you can receive a competitive wage, benefits and Shutterfly perks? If so, read on At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in the self-expression. Built on the tradition of “Picture Day”, Lifetouch has captured the unique personalities of children and families for more than 85 years. What you’ll do: Respond to customer inquiries via phone, email, and live chat, delivering clear and accurate information about products and services. Engage with customers across multiple channels while efficiently managing concurrent chat conversations. Process and track customer orders using Lifetouch systems with precision and attention to detail. Investigate and resolve customer issues and complaints promptly, ensuring a professional and positive experience. Serve as a liaison between customers and the operations center to facilitate smooth communication and resolution. Communicate effectively with customers and internal teams through email, phone, mail, and in-person interactions. Maintain strict accuracy and confidentiality in all customer and business interactions. Contribute to continuous improvement initiatives within the department to enhance processes and customer satisfaction. What you bring: High school diploma or equivalent. Must have proficient speaking, reading and writing abilities in both English and French. 2+ years of customer service experience in a fast-paced, high-pressure environment. Able to work 7:30am - 7:00pm CST (Monday-Friday. Ability to multitask and manage multiple conversations simultaneously. Basic to intermediate computer knowledge; including navigation of internet and use of Google software desired. Superior phone, chat, and customer service skills/etiquette. Excellent interpersonal skills. Outstanding organizational time management and problem solving. Ability to patiently handle and resolve problems and complaints in a courteous and professional manner. Ability to maintain confidential information. Other Requirements: Minimum 18 years of age Successful completion of a criminal background check Able to work 7:30am - 7:00pm CST (Monday-Friday) Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site. This position will accept applications on an ongoing basis until filled. #J-18808-Ljbffr



  • City of Moncton, Canada Ritchie Bros. Full time

    Job Title Customer Service Representative (Bilingual French/English) – Ritchie Bros. About Us IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading‑edge technology and focusing on...


  • City of Moncton, Canada Ritchie Bros. Full time

    A leading auctioneer company is seeking a Customer Service Representative (Bilingual French/English) in Moncton, New Brunswick. The ideal candidate will provide exceptional customer service, process payments, and support various departments. Responsibilities include organizing documents, communicating with customers, and ensuring a top-notch customer...


  • City of Moncton, Canada RB Global Inc. Full time

    Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Qualifications Previous work experience where you worked in-person with customers. Experience using computers, and able to learn to use new technology and software. Excellent keyboarding skills for data...


  • City of Moncton, Canada RB Global Inc. Full time

    Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Qualifications - Previous work experience where you worked in-person with customers. - Experience using computers, and able to learn to use new technology and software. - Excellent keyboarding...


  • City of Moncton, Canada Shutterfly, Inc. Full time

    A leading online retailer is seeking a bilingual customer service representative to support customers via phone, email, and live chat. Responsibilities include resolving inquiries and managing multiple conversations efficiently. The ideal candidate has 2+ years of experience in a fast-paced environment and must be fluent in both English and French. This...


  • moncton, Canada Randstad Full time

    #wfh #workfromhome #hiringnow #remoteAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, fully remote environment and love helping people? We're seeking Bilingual Customer Service Representatives (English/French) within a leading loyalty program. This is an exciting remote opportunity with significant career...


  • Moncton, Canada Canon Canada Full time

    **Bilingual Customer Service Representative** Monday to Friday 8:30 am to 4:30 pm (Eastern Time) - Do you have experience working in a customer service role? - Are you comfortable spending the majority of your day on the phone? - Do you have basic computer skills? As a Bilingual Customer Service Representative, you will be responding to calls from our...


  • Moncton, Canada Canon Canada Full time

    **Bilingual (English-French) Technical Customer Support Representative** **Call Center - 7 Hour days - No Weekends!** - Do you have an interest in learning Technology? - Do you enjoy helping people in a call centre environment? If so, this could be the role for you! As a member of the Canon team, you’ll help our customers with a number of consumer...


  • Moncton, Canada Xperigo Full time

    OverviewJoin to apply for the Bilingual Customer Service Representative role at Xperigo.Join our award-winning workplace and support some of the most prestigious and innovative automotive companies in the industry.Proudly Canadian, Xperigo has been providing automotive and roadside services in both Canada and the U.S. for over 30 years. We provide best...


  • City of Miramichi, Canada Connect Hearing Canada Full time

    Bi-lingual Customer Care Representative (French & English) Apply for the Bi-lingual Customer Care Representative (French & English) role at Connect Hearing Canada. Overview Are you passionate about providing customer service that exceeds client expectations? Are you comfortable in a fast‑paced retail clinic environment, and looking for an opportunity to...