Senior Data Technology

Senior Data Technology & Reporting Analyst Join Servus Credit Union, Canada’s Largest Credit Union, to apply for this full‑time role in the People & Culture Operations team. This position reports to the Manager, HRIS and People Data. Posting closes: January 19, 2026 Employment Status: Full‑time, 37.5 hours per week For Internal Use Only: P3/B At Servus Credit Union, we do things differently—because we’re a credit union, not a bank. We put people before profits, and our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. We’re looking for passionate, values‑driven people to join our team. We welcome individuals from all backgrounds who align with our values and are eager to contribute meaningfully. If you’re excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you. What You’ll Be Doing Data Management and Analytics Lead the development and optimization of P&C data models, dashboards, and metrics for workforce insights. Lead the analysis of P&C data to identify trends in engagement, turnover, recruitment, and performance. Take ownership of and implement data governance best practices and ensure data quality and compliance. Business Process Management (BPM) Support Map and optimize P&C processes using BPM methodologies (e.g., Lean, Six Sigma). Identify bottlenecks and opportunities for automation in P&C workflows. Technology Integration Partner with the HRIS Specialist to address data‑related technology issues and ensure alignment between analytics and HR technology platforms. Oversee data integration across P&C systems, ensuring smooth workflows and enhanced usability of analytics tools. Collaborate with external vendors to support system enhancements and issue resolution. Data Governance and Compliance Strengthen data governance practices by leading the development of, aligning with, and implementing policies that ensure compliance with regulatory requirements and organizational standards. Work with stakeholders to resolve data discrepancies and continuously improve data quality. Collaboration and Communication Present data findings clearly to technical and non‑technical audiences. Foster a culture of continuous learning in data management and process improvement. What You Bring Experience and Education Post‑secondary diploma or degree in Business, Data Analytics, Human Resources, Computer Science, or a related field. 3–5 years of experience in data analysis, reporting, and integration, with demonstrated knowledge in Business Analysis, focusing on building models and analyzing complex datasets. Proven expertise in maintaining HR technology platforms (e.g., UKG, Workday, SAP SuccessFactors, Oracle HCM). Experience supporting process improvement initiatives using BPM frameworks and methodologies. Familiarity with data governance practices. Experience creating predictive models or leveraging machine learning to identify workforce trends is considered an asset. Advanced proficiency in data visualization tools (e.g., Power BI, Tableau) and SQL. Knowledge of APIs and tools for integrating data across platforms, system integration, and process mapping techniques (e.g., BPMN). Demonstrated ability to translate data and business needs into meaningful insights and actionable requirements. Licenses and Certifications Chartered Professional in Human Resources (CPHR) designation is considered an asset. Certifications in Business Analysis (e.g., IIBA Certified Business Analysis Professional – CBAP), analytics tools (e.g., Power BI, Tableau) or BPM methodologies (e.g., Lean Six Sigma) are highly desirable. Additional Skills That Will Support Your Success Excellent communication skills to present data findings and process recommendations effectively to diverse audiences. Proven ability to work collaboratively with cross‑functional teams to align data, process, and technology practices with business objectives. High attention to detail and accuracy in managing datasets and process workflows. Ability to manage multiple priorities in a dynamic environment. Familiarity with HR and workforce metrics/terminology (e.g., employee engagement, turnover, and performance). Benefits Competitive compensation including performance‑based incentive pay and profit share. Training & Development Opportunities. Career Advancement Potential. Flexible work options. Meaningful work toward individual and corporate goals. Opportunities to get involved and give back through an employee volunteer program. At Servus, our employees are also members. This means you’ll have all the benefits of being a member of the credit union, including profit sharing, voting for the board of directors, and all of the financial services we provide, with a few additional perks. What happens next? We thank all applicants for their interest. Applications will only be accepted online and only those under consideration will be contacted. At Servus Credit Union, we are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion, and curiosity may find they belong at Servus, so even if you don’t check every box, we encourage you to apply. Employment Eligibility: The selected candidate(s) must successfully pass a criminal background check, reference check and credit check to qualify for hire by Servus Credit Union. Qualified applicants are invited to apply online. (Use the link on the job posting.) #J-18808-Ljbffr