Store Leader
10 hours ago
Join to apply for the Store Leader (Store Manager) role at Activate Games. Location: 72 Finnian Row, Dartmouth Crossing Building 1L, Dartmouth, Nova Scotia, B3B 0B6. Activate is a technology company building interactive gaming facilities across Canada, the US, and into global markets. Seniority Level: Mid-Senior level. Employment Type: Full-time. Job Function: Sales and Business Development. Industry: Entertainment Providers. Overview The Store Leader works under the direction of the Regional Leader and leads a team that delivers excellent customer experience in a dynamic and fun environment. Responsibilities Store Operations Oversee day-to-day operations and maintain brand consistency. Interpret and communicate company expectations. Perform general inspections of front desk and gaming areas. Conduct daily cleaning and maintenance duties. Prevent security or safety concerns by adhering to procedures. Work various shifts from 8 am to 1 am. Customer Relations Create a lasting experience with in-store customers. Ensure customer satisfaction is a high priority. Receive and communicate customer suggestions for improvement. People Leadership Schedule staffing for peak periods. Lead hiring and build a talent pipeline. Manage employee performance, coaching, and development. Handle escalated concerns from customers or employees. Maintenance and Inventory Oversee day-to-day maintenance process flow. Coordinate scheduled maintenance and audit logs. Audit and own inventory process flow. Provide regular updates to the Regional Leader. Assess training gaps for maintenance tasks. Qualifications Demonstrated leadership ability with 2 years in a customer-facing environment. Collaborative team strengths. Strong relationships with customers and employees. Excellent communication skills. Proficiency in hand and power tools. Proficiency in Microsoft Office and related software. Multitasking in leading teams and operational performance. Highly organized managing competing priorities. Perks Competitive salary. Benefits package. Paid time off. Casual dress. Employee discount. Fun and dynamic work environment. On-site parking. Successful completion of a criminal record check is a condition of employment for this position. Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contact hr@playactivate.com which is an email monitored for this purpose. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #J-18808-Ljbffr
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Store Assistant Team Leader
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Store Leader
2 weeks ago
Dartmouth, Canada Activate Games Full time**Enter the Game!** This is a full-time, permanent position. Hours of work must be flexible to meet the needs of the business. **The Duties and Responsibilities: - Store Operations_ - Oversee day-to-day operations including interpreting and communicating company expectations. - Help maintain brand consistency through positive customer experiences and local...
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Store Leader: Elevate Customer Experience
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Team Lead
4 days ago
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Dartmouth, Canada Activate Games Full time**#Enter the Game** The Team Lead at Activate works under the direction of the Store Leader. The primary responsibilities are to ensure customers receive a positive experience during their visit to Activate and to oversee all staff on shift, providing them with guidance and assistance as needed. They have overall expectations to lead by example, model...
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