Employer Liaison and Job Coach

Application Deadline Date: September 28, 2026

Wages commensurate with qualifications and experience.

Job Description

Position Title: Employer Liaison and Job Coach

Date Posted: September 11, 2026

Competition File No.: 2026-64

Program Area: Employment Services

Travel Requirement: Yes, across Grey and Bruce counties

Position Type: Permanent Full-Time Category: #1

Existing Vacancy: Yes No. of Vacancies: 1

Hours: 37.5 hours per week

Shifts: Monday – Friday

Salary/Wage: $26.70 to $30.36 per hour

Wages commensurate with qualifications and experience.

Start Date: As soon as possible

End Date (if temporary): N/A

Application Deadline: September 28, 2026

The Y is people-powered. Our staff and volunteers provide the spark that helps ignite positive change in the lives of others.

Your Opportunity to be the Spark

As a charity igniting the potential in people, we are adding to our team and seeking an Employer Liaison and Job Coach to work closely with employers and Employment Engagement Specialists to match assisted clients with sustainable jobs and other employment-related capacities within the labour market. The Employer Liaison and Job Coach is knowledgeable about local, regional and provincial labour markets, and is a specialist in the tools required to uncover hidden job market opportunities and the development of jobs for the mutual benefit of the employer and job seeker.

Responsibilities:

• Work with Case Managers and Resource & Information staff to determine possible job placements and other employment-related opportunity matches, that address a client’s abilities, transferable skills, and skill limits.
• Help to dispel myths or misunderstandings to employers when promoting programs and clients.
• Market YMCA programs and clients directly to employers using a structured marketing approach (prospecting, needs analysis, selling, follow-up).
• Work with employers to place, match and job coach clients which could include job carving for customized employment needs.
• Assess workplace environments and employers to determine overall suitability for client placement, related opportunities, and assess basic workplace safety standards are met.
• Assist employers to develop training plans and detailed retention plans for clients.
• Monitor client on-the-job progress and provide appropriate interventions.
• Coach employers and clients to help ensure job retention and successful outcomes.
• Identify required financial supports for Client to remove barriers to employment.
• Understand the Performance Management Model and the Service Quality Standard and its composition, and actively work with the Employment team to attain, maintain, and exceed that standard.
• Liaise with the Employment Engagement Specialists to implement and make available identified community partner resourcing for clients with identified barriers.
• Be a local point of contact for employers. Build relationships to understand employer business needs and market Employment Services employer programs.
• Support employer recruitment efforts and participate in Employment Services employer programs.
• Provide access to financial supports available through employer programs, assisting with paperwork, monitoring, and flow of funds.
• Actively participate in business community events to foster and maintain high visibility for the Employment Service and its services.
• Develop and maintain knowledge about local employers, their business, and what they look for in new employees.
• Develop and facilitate workshops and information sessions for the employer community.
• Identify and develop new opportunities to promote the YMCA Employment Service to employers, clients, and the broader community.
• Provide information and training to employers to meet identified training needs.