IT Service Desk Analyst — 1-Year Contract

1 week ago


Milton, Canada Milton Full time

A municipal government is seeking a Technical Support Analyst for a 1-year contract. The role involves monitoring and resolving service desk incidents, supporting customers in-person and remotely, and maintaining IT assets. Candidates should have a diploma in computer science or related fields along with relevant IT service desk experience. This position requires strong relationship management skills and the ability to meet service level agreements while managing customer expectations.
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