Manager, Product Strategy

Manager, Product Strategy & Innovation, Sun Life Health Join us to apply for the Manager, Product Strategy & Innovation role at Sun Life. You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues – experts in their fields – who are eager to share their knowledge. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description Reporting to the Director, Product Development, Sun Life Health, the successful candidate will be responsible for the complete product development lifecycle. Building on our leadership in insurance and financial services, the candidate will determine what health products will further enable us to meet client needs, while establishing new growth avenues for Sun Life. Types of health products could include chronic disease management programs, as well as new health products targeted at high priority segments. The role involves designing the concept, working cross‑functionally to bring it to life, piloting with the right audience, measuring outcomes and pivoting on features, and rolling out final solutions for priority segments. The individual will also work across business units to collaborate and co‑create on health value propositions for Sun Life’s Wealth and Protection/Insurance clients. What will you do? Engage with other business units (Retail Advice & Solutions, Group Retirement Solutions) to determine health needs of Clients, and identify opportunities to differentiate with health solutions for new segments – potential areas of interest could include aging, caregiving and longevity, amongst others. Leverage primary and secondary research tools to understand market trends supporting priority segments, while analyzing internal data to define hypotheses and learning objectives. Design pilot constructs based on those learning objectives, with user experience at the helm; leverage internal experimentation tools to determine the best ways to test and learn with users (web/mobile experiments, focus groups, surveys and interviews etc.). Identify key performance indicators (KPIs) or metrics that measure results from pilots and determine success; leverage learnings to articulate opportunities for pivoting for improved outcomes. Engage with cross‑functional teams (Finance, Client Experience Office, Marketing, Legal, Compliance, Risk, etc.) to socialize and finesse pilot constructs and final solutions. What do you need to succeed? Ability to think at the detailed diagnostic/tactical level, as well as at the higher strategic/opportunity level. Strong, analytically anchored problem‑solving skills, including working with data, conducting analysis and interpreting results. Excellent oral and written communication, presentation skills, and strong interpersonal skills to manage relationships across the organization. Experience conducting in‑depth secondary research, including collection and synthesis. Resourceful in learning and ramping up content knowledge in new domains rapidly. Strong results‑oriented innovation and/or product design skills; well organized, with a high attention to detail. 3‑5 years of relevant business experience, with experience and interest in the caregiving, aging and longevity spaces, and/or proficiency in digital health product development. What will be nice to have? Experience in business case development. Experience and/or knowledge of Sun Life's business. Salary Range: 80,000 – 128,000 CAD. Base Pay depends on location and other factors. Eligible employees participate in incentive plans subject to performance. Posting End Date: 27/11/2025 Diversity and inclusion are at the core of our values at Sun Life. A diverse workforce brings wide perspectives and creative ideas that benefit our Clients, the communities where we operate, and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may email a request to brightside@sunlife.com. We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you. Several work options are available and can be discussed throughout the selection process depending on role requirements and individual needs. We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted. #J-18808-Ljbffr