HVAC Branch Representative
2 weeks ago
What you will accomplish with us: Provide an outstanding customer service in a wholesale distribution environment; Process orders and quotations using different methods and support inside and outside sales team with quotation requests; Manage all incoming phone calls and text messages in a professional manner; Source parts and/or equipment in collaboration with buying groups and suppliers; Understand clients’ needs and suggest appropriate products or services to achieve satisfaction; Build sustainable customer relationships and trust with customers account through open communication; Follow company guidelines, policies and procedures; Address customer's concerns and offer the best solution to solve the problem in a timely manner; Conduct physical inventory and maintain inventory accuracy and cleanliness; Various other related duties including after hours on-call duties to support the branch as assigned by supervisor. What You Bring to Our Team: Excellent verbal and written communication skills; Professional phone manner and customer service skills; Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); Ability to multitask, prioritize, and manage time effectively; Problem solving abilities; Good sales abilities and persuasiveness; Ability to work under pressure unsupervised; Strong work ethic and positive team attitude; Post-secondary education (an asset); Ability to respond to emergency after hours call in an on-call rotation; Previous experience in HVAC-R industry, retail sales or technical related field (an asset); Completion of professional degree in refrigeration, heating, ventilation (an asset); Ability to operate a forklift, training will be provided as needed; Compensation Information: Base Salary Range: $50,000 - $65,000 annually Supplemental Pay Types Include: overtime pay; annual bonus The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations. Competitive Benefits: Medical and dental coverage from day one, along with short and long-term disability protection Contribution to a collective registered retirement savings plan upon starting your role. Wellness spending account An employee assistance program including psychological, financial, and legal support. Access to telemedicine from the beginning of your employment. Reimbursement of professional association membership fees. Early vacation program. Master, for over 70 years We\'ve been the HVAC-R leader and one of Canada\'s Best Managed Companies since 2010. As the country\'s leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States. It\'s good to work with us At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it\'s through teamwork that we achieve our greatest successes. #J-18808-Ljbffr
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HVAC Branch Representative
2 weeks ago
Edmonton, Canada Master Full timeOverviewJoin to apply for the HVAC Branch Representative role at MasterAs a Branch Representative, you will be responsible for managing internal relationships with customers, providing excellent customer service, processing orders and quotations, and promoting company products to generate increased sales. You will also work closely with the inside/outside...
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HVAC Branch Representative
2 days ago
Edmonton, Canada Le Groupe Master Full timeJob Number: J1225-0144 Job Type: Regular City, Province, Country: Edmonton South, Alberta, Canada Job Category: Branch offices Number of Positions: 1 Reports to: Branch Director Job Location: Edmonton South As a Branch Representative, you will be responsible for managing internal relationships with customers, providing excellent customer service, processing...
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HVAC Branch Representative
2 weeks ago
Edmonton, Alberta, Canada Master Full timeAs a Branch Representative, you will be responsible for managing internal relationships with customers, providing excellent customer service, processing orders and quotations, and promoting company products to generate increased sales. You will also work closely with the inside/outside sales teams, source parts and equipment, and maintain inventory...
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HVAC Branch Representative
1 week ago
Edmonton, Alberta, Canada The Groupe Master Full timeAs a Branch Representative, you will be responsible for managing internal relationships with customers, providing excellent customer service, processing orders and quotations, and promoting company products to generate increased sales. You will also work closely with the inside/outside sales teams, source parts and equipment, and maintain inventory...
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HVAC Branch Representative
4 days ago
Edmonton, Alberta, Canada Master Full timeAs a Branch Representative, you will be responsible for managing internal relationships with customers, providing excellent customer service, processing orders and quotations, and promoting company products to generate increased sales. You will also work closely with the inside/outside sales teams, source parts and equipment, and maintain inventory...
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HVAC Branch Representative
3 days ago
Edmonton, Alberta, Canada The Master Group Full timeMaster, for over 70 yearsWe've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.It's...
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HVAC Branch Representative
3 days ago
South Edmonton Common, Alberta, Canada The Groupe Master Full timeAs a Branch Representative, you will be responsible for managing internal relationships with customers, providing excellent customer service, processing orders and quotations, and promoting company products to generate increased sales. You will also work closely with the inside/outside sales teams, source parts and equipment, and maintain inventory...
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Edmonton, Alberta, Canada Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection Full timeCompany DescriptionWith over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.At EMCO Corporation, we are...
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HVAC Customer Support Representative
6 days ago
Edmonton, Canada Sinclair Supply Full timeSinclair Supply Ltd. has been proudly serving the HVAC-R industry since 1946 and we’re just getting started. As a leading wholesale distributor, we believe in more than just moving products. Why Join Our Team? At our company, we don’t just provide products and services — we build relationships. As a Customer Service Representative, you’ll play a key...
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HVAC Customer Support Representative
2 days ago
Edmonton, Canada Sinclair Supply Full timeSinclair Supply Ltd. has been proudly serving the HVAC-R industry since 1946 and we’re just getting started. As a leading wholesale distributor, we believe in more than just moving products. Why Join Our Team? At our company, we don’t just provide products and services — we build relationships. As a Customer Service Representative, you’ll play a...
