Customer Service Manager, Private Banking 1859
4 weeks ago
Overview Customer Service Manager, Private Banking 1859 at National Bank of Canada. Working in a dynamic, collaborative, team-based environment and reporting to the Regional Administrative Manager, you will focus on applying the Private Banking 1859 vision and playing a key role in branch operations. Your role Supervise administrative operations and daily compliance of the Private Banking 1859 branch network. Lead a team of Banking Associates, receptionists, and administrative staff while structuring the activities of a team of Senior Private Bankers daily. Identify and cultivate business opportunities in the market, expanding the client base and contributing to effective business development strategies. Attend client events & networking sessions. Oversee the seamless functioning of daily branch operations, including account management, cash management, securities transactions, receipt and delivery management, correspondence handling, scheduling, and staffing. Ensure a consistent Red Carpet client experience across the PB1859 network, maintaining operational quality and compliance standards in alignment with established policies and procedures. Communicate, uphold, and ensure compliance with administrative policies and procedures. Provide advisory input to the RVP regarding the performance and quality of work by the team of associates under your supervision. Contribute to the Bank's business development by fostering the development of effective policies, programs, and strategies. Work with RVP to lead office meetings and initiatives. Escalate, negotiate, and coordinate with various internal and external partners to resolve complaints and issues. Serve as a change agent in implementing special projects initiated by the Head Office. Basic requirements Bachelor's degree and a minimum of 5-10 years of experience, including one year in a similar function or at least one year in personnel management combined with business development and customer service. Recognized banking expertise (processes, products & applications) and expertise in compliance. Experience in coaching, training personnel, and conflict resolution, an asset. Excellent interpersonal and communication skills, with a strong ability to effectively articulate National Bank’s strategy and capabilities within the marketplace. Benefits Health and wellness program, including many options Group insurance Generous pension plan Employee and Family Assistance Program Preferential banking services Opportunities to get involved in community initiatives Telemedicine service Virtual sleep clinic Additional required languages English Seniority level Director Employment type Full‑time Job function Other Industries Banking Toronto, Ontario, Canada Salary: CA$15.00-CA$15.00 2 weeks ago #J-18808-Ljbffr
-
Customer Service Manager, Private Banking 1859
4 weeks ago
Toronto, Canada National Bank of Canada Full timeOverview Customer Service Manager, Private Banking 1859 at National Bank of Canada. Working in a dynamic, collaborative, team-based environment and reporting to the Regional Administrative Manager, you will focus on applying the Private Banking 1859 vision and playing a key role in branch operations. Your role Supervise administrative operations and daily...
-
Customer Service Manager, Private Banking 1859
4 weeks ago
Toronto, Canada National Bank of Canada Full timeOverview Customer Service Manager, Private Banking 1859 at National Bank of Canada. Working in a dynamic, collaborative, team-based environment and reporting to the Regional Administrative Manager, you will focus on applying the Private Banking 1859 vision and playing a key role in branch operations. Your role Supervise administrative operations and daily...
-
Customer Service Manager, Private Banking 1859
3 weeks ago
Toronto, Canada Banque Nationale du Canada Full timeWorking in a dynamic, collaborative, team-based environment and reporting to the Regional Administrative Manager, As Customer Service Manager – Private Banking 1859 you will focus on and be responsible for applying the Private Banking 1859 vision and playing a key role in your branch's (or branches') operations. You'll listen attentively to your employees,...
-
Customer Service Manager, Private Banking 1859
4 weeks ago
Toronto, Canada Banque Nationale du Canada Full timeWorking in a dynamic, collaborative, team-based environment and reporting to the Regional Administrative Manager, As Customer Service Manager – Private Banking 1859 you will focus on and be responsible for applying the Private Banking 1859 vision and playing a key role in your branch's (or branches') operations. You'll listen attentively to your employees,...
-
Customer Service Manager, Private Banking 1859
4 weeks ago
Toronto, Canada Banque Nationale du Canada Full timeWorking in a dynamic, collaborative, team-based environment and reporting to the Regional Administrative Manager, As Customer Service Manager – Private Banking 1859 you will focus on and be responsible for applying the Private Banking 1859 vision and playing a key role in your branch's (or branches') operations. You'll listen attentively to your employees,...
-
Private Counsellor, Private Wealth 1859
4 days ago
Toronto, Canada National Bank of Canada Full time**Primary Locations**:Toronto, Ontario**: **Attendance**:Hybrid**: **Employee Status**:Regular**: **Schedule**:Full-time**: This is an exciting time to join Ultra High Net Worth Clientele team. Private Banking 1859 is National Bank's Private Banking & Wealth division, which offers unique, tailored banking, complex credit, investment management and wealth...
-
Associate Banking Services
6 hours ago
Toronto, Canada National Bank of Canada Full time**Primary Locations**:Toronto, Ontario** **Employee Status**:Regular** **Schedule**:Full-time** As a Banking Associate, you'll have the opportunity to work with National Bank's discerning high-net-worth clientele. You'll build close relationships with your colleagues, clients and partners. Private Banking 1859 offers wealth management solutions and advice...
-
Private Banking Associate
2 weeks ago
Toronto, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Private Banking Associate
4 weeks ago
Toronto, Canada CIBC Full timePrivate Banking Associate – CIBCJoin to apply for the private banking associate role at CIBC. We’re building a relationship‑oriented bank for the modern world and need talented, passionate professionals dedicated to doing what’s right for our clients.What You’ll Be DoingYou will provide administrative and sales support to one or more Private...
-
Private Banking Associate
4 weeks ago
Toronto, Canada CIBC Full timePrivate Banking Associate – CIBCJoin to apply for the private banking associate role at CIBC. We’re building a relationship‑oriented bank for the modern world and need talented, passionate professionals dedicated to doing what’s right for our clients.What You’ll Be DoingYou will provide administrative and sales support to one or more Private...
