Flooring Sales Part Time

2 weeks ago

St Catharines, Canada The Home Depot Canada Full time

OverviewWith a career at The Home Depot, you can be yourself and also be part of something bigger.Position OverviewSales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs.Key ResponsibilitiesEnsures Customer Satisfaction — Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customerActively seek customers throughout the store and escort customers to appropriate merchandise, regardless of departmentAsk open ended questions about the customer’s projects in order to determine their needs and level of expertisePromote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend themDrives Sales — Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may needEducate customers about the whole projectUsing empowerment program when necessary to satisfy customersExecute daily stock maintenance: all products signed, displayed, and cleanBuilds Skills and Knowledge — Maintain knowledge of all products in department and adjacent departmentsProactively seek knowledge on all products and servicesMaintains Safety and Security — Follows all safety policies and procedures, Loss Prevention policies and proceduresCompetenciesCommunicates EffectivelyCustomer FocusSkillsInterpersonal SkillsDirect Manager/Direct ReportsDepartment SupervisorTravel RequirementsNo travel requirementsPhysical RequirementsBending, stooping, reaching, twisting, lifting, pushing, pulling, and moving itemsWorking ConditionsWorking within a flexible schedule that may include evening and weekendsWarehouse environment that can be dusty and noisyDoors are frequently open, causing drafts and interior temperature changesMinimum EducationHigh School Diploma or equivalentMinimum Years Of Work Experience1 to 2 years Retail or Trade experience an assetMinimum Leadership ExperienceNACertificationsNAOther Requirements/AssetsNAIn our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.Seniority levelEntry levelEmployment typePart-timeJob functionSales and Business DevelopmentRetailReferrals increase your chances of interviewing at The Home Depot Canada by 2xSign in to set job alerts for “Flooring Specialist” roles.St. Catharines, Ontario, Canada #J-18808-Ljbffr

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