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Sales Positions Part Time Contract

8 hours ago


London, Canada The Home Depot Canada Full time

Pay Range: $18.25 - $19.25At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi‑annual bonuses tied to business performance; Deferred Profit‑Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit‑based salary increases. We are committed to recognizing your efforts and supporting your growth with us.With a career at The Home Depot, you can be yourself and also be part of something bigger.Position OverviewSales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. They have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates know how to greet, engage, and thank every customer in their department and are familiar with basic service in adjacent departments. They focus on customer service and finding and solving customer needs.Key ResponsibilitiesEnsures Customer SatisfactionFollow Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customerActively seek customers throughout the store and escort customers to appropriate merchandise, regardless of departmentAsk open‑ended questions about the customer’s projects to determine their needs and level of expertisePromote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and recommend themDrives SalesDiscuss available options (good, better, best) and suggest related items/services outside of department that the customer may needEducate customers about the whole projectUse an empowerment program when necessary to satisfy customersExecute daily stock maintenance: all products signed, displayed, and cleanBuilds Skills and KnowledgeMaintain knowledge of all products in department and adjacent departmentsProactively seek knowledge on all products and servicesMaintains Safety and SecurityFollow all safety policies and procedures, Loss Prevention policies and proceduresCompetenciesCommunicates EffectivelyCustomer FocusSkillsInterpersonal SkillsDirect Manager/Direct ReportsDepartment SupervisorTravel RequirementsNo travel requirementsPhysical RequirementsBending, stooping, reaching, twisting, lifting, pushing, pulling, and moving itemsWorking ConditionsWorking within a flexible schedule that may include evening and weekendsWarehouse environment that can be dusty and noisyDoors are frequently open, causing drafts and interior temperature changesMinimum EducationHigh School Diploma or equivalentMinimum Years Of Work Experience1 to 2 years Retail or Trade experience an assetMinimum Leadership ExperienceNACertificationsNAOther Requirements/AssetsNAThe pay range for this position is between $ - $.In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process. #J-18808-Ljbffr