Passenger Movement Advisor

4 weeks ago

Toronto, Canada Air Canada Full time

Passenger Movement Advisor - Temporary Air Canada is a leading Canadian airline, recently ranked the best Airline in North America. Join our diverse and vibrant team to help deliver a seamless travel experience for customers. Responsibilities: Serve as an advocate for Air Canada customers during day‑of‑operations decision‑making. Ensure a seamless and consistent travel experience aligned with the Air Canada brand and schedule. Identify potential customer impacts proactively and implement measures to minimize disruptions. Support operational recovery initiatives, providing planning guidance and strategic support. Safeguard customer journeys and uphold Air Canada’s commitment to service excellence. Qualifications: Post‑Secondary Education in a related field (an asset). Minimum two years of customer service experience, preferably with an airline. Knowledge of Altea CM, Inventory, Netline, Microsoft Suite, and S4A applications is an asset. Excellent verbal and written communication skills. Fundamental understanding of airline operations at a network carrier (an asset). Sound understanding of passenger accommodation and protection. Demonstrated punctuality and dependability in a fast‑paced environment. Willingness to work various shift patterns, including weekends and holidays. Refer to the Air Canada Careers page for full job details. Seniority Level Not Applicable Employment Type Temporary Job Function Other Industries: Airlines and Aviation #J-18808-Ljbffr

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