Customs Release Supervisor

2 days ago

Winnipeg, Canada Border Brokers Full time

Location: Winnipeg, Manitoba | Full-Time, Hybrid with commuter benefit/RemoteBorder Brokers Inc. is a Canadian Customs Broker, Consultant, and Freight Forwarder with over 40 years of industry experience. We simplify customs clearance through customized solutions, in-house experts, and innovative processes—and we’re proud of the service that sets us apart.We’re currently looking for a Customs Release Supervisor to lead our release team and keep daily operations running smoothly. This is a hands‑on leadership role ideal for someone with customs brokerage experience who enjoys supporting a team in a fast‑paced environment.What You’ll DoOversee day‑to‑day customs release operationsMonitor the brokerage queue and ensure ETAs are metAssign and prioritize work for the release teamSupport and coach team members; elevate issues when neededEnsure compliance with current customs release proceduresTrain staff on daily processes and workflowsCreate schedules to ensure proper coverageRun monthly team reports and help develop SOPsCommunicate staffing needs and team concerns to managementWhat We’re Looking ForExperience in customs brokerage / customs release operationsPrevious supervisory or team lead experience preferredCCS Designation preferredStrong organization and time‑management skillsAbility to adapt and problem‑solve in a fast‑paced environmentApproachable, supportive leadership styleComfortable delegating and guiding team performanceWhat We OfferCompetitive compensation + bonus structureGenerous benefits package, including:Extended health & dentalRRSP matchingPaid time off & Sick-time BenefitsEmployee assistance programHybrid & work-from-home optionsCompany events and a supportive team cultureLong-term career growth with a well-established customs brokerage #J-18808-Ljbffr

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