VP of Product

2 weeks ago


Vancouver, Canada NEXL Pty Ltd Full time

Nexl is the fast-growing LegalTech startup on a mission to elevate the business of law.Our platform is purpose-built for law firms, and brings together CRM, collaboration, and client intelligence in one solution — empowering lawyers, marketers, and BD teams to deepen relationships, accelerate growth, and win more high-value work.We’re backed by top global VCs, recognised as one of Australia’s fastest-growing tech companies, and expanding rapidly across APAC, the US, LATAM, and Europe, and we’re only just getting started.At Nexl, product is at the heart of everything we do. Our Founder & CEO, Phil Thurner, is also our Chief Product Officer and the product visionary. He owns the product strategy and sets the direction for where we are headed.As VP of Product, your role is to turn that vision into reality. You’ll be the operator who builds the systems, processes, and discipline that make our product organisation run at a world-class level. You’ll manage and groom the roadmap, ensure cross-functional alignment with GTM teams, and put in place the right structures for requirement mapping, delivery tracking, and quality assurance.This is not about defining vision — it’s about executing it. You’ll be accountable for making sure our teams consistently deliver high-impact, high-quality product outcomes. In this hands‑on leadership role, you’ll bring operational excellence to a fast-moving, global business and ensure Nexl delivers on its promise to transform how law firms grow.Job requirementsProven leadership experience in senior product operations roles within fast-scaling B2B SaaS companies.Track record of executing on a founder’s product vision, building the systems, processes, and discipline that keep product organisations running at scale.Experience leading and growing high‑performing product teams, ideally in a remote‑first environment.Strong operator mindset with the ability to manage roadmaps, groom priorities, and ensure high‑quality, on‑time delivery.Demonstrated success in bridging product and GTM functions — aligning engineering, design, marketing, sales, and client success to deliver impact.Comfortable driving process improvements and operational excellence, including requirement mapping, delivery tracking, and QA.Data‑driven and metrics‑oriented, using SaaS KPIs and product performance data to drive accountability and continuous improvement.Excellent communicator and collaborator, able to distil direction into clarity and alignment across teams.Familiarity with SaaS product metrics (e.g. activation, retention, NPS) and their use in optimising product performance.Background in legaltech or professional services is a plus, but not essential.Job responsibilitiesExecute Nexl’s product vision as defined by the CEO & CPO, translating strategy into clear plans, systems, and processes.Operationalise and manage the roadmap — focusing on grooming, sequencing, and ensuring delivery, not redefining vision.Build and lead a high‑performing, remote‑first product team, driving accountability, quality, and consistent execution.Bridge product and GTM functions (Engineering, Marketing, Client Success, Sales) to ensure alignment and effective handoff from vision to market impact.Create scalable systems for product requirements, delivery tracking, and release management, ensuring high‑quality and timely outcomes.Ensure delivery of features with measurable business impact, improving adoption, engagement, and customer outcomes.Drive process discipline and data‑driven execution, leveraging SaaS metrics and operational KPIs to keep teams on track and accountable.Our Tech StackFrontend: React & TypeScriptBackend: Ruby on Rails with GraphQL, and Python with WebSockets & ProtobufLife at NexlRemote‑first – With Nexlers all around the world, we’re not bound by location. Work where you do your best thinking, whether that be in the comfort of your home, in a cafe, or a co‑working space. Flexibility isn’t just a perk here, it’s how we work.Employee Stock Options – We believe in shared success. With options, when Nexl grows, you share in the upsideHigh‑growth – Autonomy, purpose, and continuous learning come standard here. You’ll be surrounded by great people doing great work.Transparent by default – With fortnightly all‑hands, you’ll always know our purpose and where we’re headed. We openly share wins, learnings, and progress so everyone has clear sight into strategy, growth, and shared goals.Values‑led culture – We’re guided by clear principles and values that shape how we work, make decisions, and support each other every day.Our ValuesCommitted to Care – We genuinely care about the work we do and the industry we do it forHuman at the Core – Relationships and empathy guide everything we doDifferent with Purpose – We’re not afraid to stand out. We innovate boldly and deliberatelyEven if you don’t tick every box, if you’re excited about our mission, we’d love to hear from you. #J-18808-Ljbffr


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