Community Standards Officer Job Details | Richmond Hill

Community Standards Officer | Richmond Hill Posting ID 3222 Department: Community Services – Division: Community Standards – Section: By‑Law Education and Enforcement Job Grade: SEA35 Grade 05 – Rate of Pay: $76,538.00 – $90,043.00 Annual – Job Type: Permanent Full Time – Employee Group: SEA – Replacement/New Position: Replacement for Existing Vacancy – Posting Type: Internal – Posting Date: 12/18/2025 – Application Deadline: 01/02/2026 Position Summary The Community Standards Officer will conduct vehicle, foot, and bicycle patrols of assigned areas ensuring compliance with the City’s parking, noise, sign and highway obstruction bylaws. Key Duties and Responsibilities Conduct patrols throughout the municipality to assess parking and enforce parking by-law infractions proactively. Provide enforcement response to parking complaints and parking conflicts with roads operations and issue associated parking penalty notices. Engage in awareness and education discussions with the public to achieve compliance with parking regulations and deter parking infractions. Report parking signage issues for inspection review and resolution. Record and document information and evidence (including photographic) associated with parking penalty notices and inspections related to parking complaints. Maintain parking control vehicles as required including bringing the vehicle in for repairs, oil changes, and cleaning, completing vehicle checks and use logs. Present evidence in support of parking, noise, and sign penalty notices at Administrative Monetary Penalty System hearings. Issue Provincial Offences Tickets. Provide enforcement support outside of regular business hours for the parks use, noise, sign and highway obstruction by‑laws. Other duties as assigned. Education and Experience Diploma in Police Foundations or related discipline. MLEO or OAPSO Certification considered an asset. 3 years’ experience in enforcement or a similar role. Required Skills / Knowledge Effectively work under pressure and handle difficult customer situations. Strong attention to detail and accuracy. Work independently, with well‑developed organization and time‑management skills, and handle tact, courtesy, discretion and diplomacy with all levels of staff and the public. Resolve problems and issues independently under minimal supervision. Knowledge of parking by‑laws. Physically capable of performing duties under adverse conditions. Ontario Class “G” driver’s licence in good standing; must provide a satisfactory current driver’s abstract from the Ministry of Transportation Ontario (MTO). Requires satisfactory Police Vulnerable Sector Check. Regular walking and bending required. Regularly works rotating shifts, exposure to outdoor conditions. Demonstrates good judgment and makes sound decisions. Shows commitment to personal growth, development and leadership opportunities. Shares new ideas and challenges the status quo. Proven written and verbal communication skills with honesty, openness, respect and trust. Takes initiative to participate in a culture of learning, mentoring and sharing. Contributes to building and being part of a positive culture. Demonstrates the City’s corporate values of care, collaboration, courage and service. Leadership Competencies Builds people and culture. Cultivates open communication. Demonstrates personal leadership. Navigates and leads through complexity and change. Shapes the future. Internal Candidates All current City of Richmond Hill employees are required to apply via the “View Jobs for Current Employees” link on the City’s Careers Page. We thank all candidates for their interest; only those under consideration will be contacted. EEO Statement The City of Richmond Hill is committed to inclusive, barrier‑free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation. #J-18808-Ljbffr