Client Services Coordinator

7 days ago

Markham, Canada Spectrum Health Care (SHC) Full time

Client Services Coordinator at Spectrum Health Care (SHC) Company Description Your happiness and well-being are top priorities at Spectrum We offer competitive wages, RRSP matching, benefits, paid sick days, and more. The company is one of Canada’s best managed companies. Location Markham, Ontario, Canada Employment Full‑time contract (day shift M‑F 9:00 am – 5:00 pm) Job Description Works collaboratively with community PSW and nurses, assisting with the scheduling and coordination of PSW and nurse services. Liaises with clients, staff, and community partners. Acts as a problem solver for clients and responds to inquiries from HCCSS and employees. Reports client and staff concerns to the Home Support Supervisor. Liaises with funder representatives regarding client care. Collects and enters all pertinent client data into the computer system. Provides lists, schedules, and performs other administrative duties to support the personal support worker and nurse program. Qualifications Minimum of 2 years working in an office setting. Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset). High school diploma or equivalent. Excellent English written and verbal communication skills (additional language skills considered an asset). Proficient in Word and Outlook and ability to learn proprietary software. Medical terminology knowledge an asset but not required. Additional Information This position is a current vacancy. We thank all applicants; however, only those individuals selected for interviews will be contacted. In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process. If you require accommodation because of a disability through the recruitment process, please contact Human Resources at corphr@spectrumhealthcare.com for assistance. Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve, knowing that a diverse workforce is key to our growth and success. #J-18808-Ljbffr

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