Mining Operations Manager

Position Overview Join Finning and lead the operational success of our mining branch. This position offers: A leadership role focused on daily field and shop repair execution and customer interaction. Opportunities to drive safety, operational excellence, and customer satisfaction. Competitive compensation and comprehensive benefits. Company Finning Canada Number of Openings 1 Worker Type Permanent Compensation For this position, the expected base salary range is between $120,000 and $150,000 annually. We also offer additional incentives such as an annual bonus and premium for certain shifts. Job Description Champion a healthy and safe work environment by ensuring compliance with all safety practices, policies, and training requirements. Conduct monthly safety audits and lead initiatives to meet or exceed TRIF and LTI targets, striving for zero incidents. Provide clear and effective leadership to branch employees through role guidance, coaching, mentoring, and performance management. Share Employee Opinion Survey (EOS) results, solicit feedback, and develop action plans to improve engagement. Manage day‑to‑day branch operations, including planning, scheduling, and execution of field and shop repairs. Oversee branch financial performance, including budgeting, forecasting, and reporting on key metrics related to People, Quality, Velocity, and Cost. Ensure successful execution of Finning’s Service Excellence Operational process and customer service commitments. Resolve customer issues promptly, including goodwill settlements, warranty variances, and service re‑dos. Drive continuous improvement initiatives to maximize recovery of components from Caterpillar and OEM partners. Build and maintain strong relationships with customers, union representatives, and internal teams to foster collaboration and operational success. Day‑to‑Day Activities Monitor operational KPIs and communicate results to branch employees. Engage with customers to ensure satisfaction and resolve concerns. Review service work and invoicing, managing contract execution where applicable. Support employee development through training plans and career growth opportunities. Ensure compliance with provincial safety standards for service trucks. Requirements 8–10 years of supervisory or leadership experience in a technical or operational environment. Previous experience in repair execution and service operations. Strong mechanical aptitude and ability to expand technical expertise. Proven leadership, coaching, and team development skills. Financial acumen with experience in budgeting, forecasting, and cost management. Thorough understanding of labor relations and grievance resolution processes. Leadership for Safety Excellence training is an asset. Important Based out of our Prince George branch location or other suitable locations (negotiable). Permanent, full‑time role. 5 × 2, Monday – Friday shift. If you’re ready to lead mining operations and deliver exceptional results, apply today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal‑opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations/adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Seniority level Mid‑Senior level Employment type Full‑time Job function Management and Manufacturing Industries Machinery Manufacturing #J-18808-Ljbffr