Continuous Improvement Manager

Job Description Hi there, we’re Article. We’re an online furniture company creating remarkably better furniture experiences one sofa at a time. And as the Continuous Improvement Manager - Logistics (known internally as the Continuous Improvement Lead) you will be leading continuous improvement activities in transportation and logistics operations to ensure efficient and cost-effective delivery of products to our customers. Why We Need You As part of the Logistics Excellence team, you will play a crucial role in identifying process bottlenecks, implementing improvement strategies, and fostering collaboration with cross‑functional teams to achieve transportation excellence. Your focus will be on continuous improvement initiatives, developing training for our teams, and innovation to enhance our supply chain and ultimately improve how we better service our customers. Why Article? As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you’re trusted to explore solutions you believe will work best (you’re the expert, after all). You’ll do all this while growing your skills within a company that is redefining the furniture industry. We’re a hybrid team so you can work from your house, our office, a coffee shop, or wherever you’re inspired. You’ll need to come on‑site occasionally to work in‑person with our Logistics Operations teams. We are open to this role working remotely within commutable distance of our facilities in these locations: Calgary, Alberta Richmond, Virginia or Jacksonville, Florida. What You’ll Do Continuous Improvement Strategy & Process Optimization Developing and implementing continuous improvement initiatives to optimize the transportation/logistics function, reduce costs, and improve efficiency Supports Article’s transportation strategy via developing plans and implementation requirements for Class 8/A trucking Acting as the owner of key logistics software (future TMS, Routing software) and driving ongoing improvements Collaborating with cross‑functional teams to implement process improvements and streamline transportation operations Coordinating with external vendors and carriers to improve transportation performance and reduce costs Data Analysis and Reporting Analyzing data and identifying areas for improvement in the transportation process, including route optimization, carrier performance, and transportation costs Identify cost efficiency opportunities for Logistics operations and support annual planning cycle in relation to transportation with finance business partners Owning key productivity projects that support Article’s strategic direction with the ability to manage multiple complex projects simultaneously Supporting accurate reporting of leading and lagging metrics that gauge current status, inform on long‑term progress, and allow for industry comparisons Risk Management and Compliance Working collaboratively and transparently with senior business leadership, legal and policy teams to ensure alignment between core business priorities and transportation compliance priorities Team Development & Training In partnership with operations Develop skill matrices and training plan that supports the ongoing development of our logistics planning teams Put in place appropriate documentation that supports the standardization in logistics functions Mentor and coach in the application of lean/CI methodologies *This role is a high individual contributor and does not manage direct reports* Who You Are As the Continuous Improvement Lead - Logistics, you will have built your careers across the varying processes of End‑to‑End transportation in North America (Ports, Drayage, Distribution, Home Delivery) and bring with you a holistic approach. You have 5+ years experience in Transportation Management (including Supply Chain, Logistics, Transport or Manufacturing), preferably in a continuous improvement role Proven experience with all modes of transportation Good knowledge of transport and logistics systems (TMS, Routing systems) Completing advanced training in transportation safety is a plus A valid passport and the ability to travel internationally (US & Canada), once per quarter Perks & Benefits You’ll start with at least 29 days off between vacation, wellness days, holidays and an Inclusion and Diversity Day We offer access to excellent dental and health benefits packages, plus a health/lifestyle spending account for your total physical and mental well‑being We want you to experience the obsession our customers have for Article furniture. You’ll enjoy a 45% discount (15% for friends and family, too) on our whole product offering We offer stock options to reinforce “Ownership Mindset” When you’re in the Vancouver office, we’ll think you’ll love: The Article HQ is a converted warehouse, an open layout, well stocked kitchens filled with snacks, premium coffees and teas (and ALL the milks) Our workspace is flexible. Choose where you sit - work from an Article sofa, one of our thoughtfully staged collaboration spaces, or private meeting room A dog‑friendly office. If you have a well‑behaved, well‑socialized pup, they’re welcome too Onsite fitness equipment, change rooms with showers and bike storage #J-18808-Ljbffr