HVAC Technician

OverviewEnercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating. A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be. If you are ready to become one of our Experts, we would love to hear from you.Job Title: HVAC TechnicianNew or Replacement: Replacement PositionReporting To: Field ManagerDepartment: Home Services OperationsLocation: North YorkFile Number: 2704Rate of Pay: $37.58 per hour - as per collective agreementHours: 40 hours per week – Sunday to Thursday 1:00 p.m. – 9:00 p.m.ResponsibilitiesComplete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business.Accountable for the delivery of high customer service excellence levels.Responsible for sustaining high customer satisfaction levels in our Home Services Operations group.Responsible for completing in an effective and efficient manner all diagnostic and repair work to company standards and in keeping with our value proposition.Responsible for providing best advice to customers on repairing or replacing existing equipment.Responsible for promoting Enercare Home Services products and services.Responsible for assuring all tools and equipment used are in good and safe working order.Responsible for keeping vehicle clean and neat both inside and out in keeping with the company’s professional image.Responsible for keeping vehicle stocked with all material necessary to perform daily duties.QualificationsMust have a valid Gas Fitter 2 or Gas Fitter 1 licenseMust have a valid 313D Air Conditioning licenseMust have CFC Permit (ozone depletion)Must have a valid driver's license with clean driver's abstract maintainedMust have a minimum of 5 years recent relevant HVAC industry field experienceMust be physically able to perform heavy lifting as per the Physical Demands Analysis (to be provided)Must have the ability to operate all necessary tools and equipment related to servicing HVAC equipmentDemonstrated mechanical aptitudeProven commitment to the delivery of customer-focused serviceExcellent written and verbal communicationsExceptional interpersonal skillsAble to work with minimal supervisionResult oriented, achieving high levels of individual and team performanceThis position applies to UNIFOR Local 975.Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. #J-18808-Ljbffr