Patient Engagement

3 days ago

Calgary, Canada LASIK MD Full time

Patient Engagement & Retention Specialist (Clinical Counselor) | Calgary Working in a LASIK MD clinic (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential. Benefits You are eligible to receive a bonus. You have a permanent full-time position (approx. 35hrs per week). You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floater & 1 wellness day. You benefit from group insurance, telemedicine & RRSP match. You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies. Responsibilities You present treatment options to prospective patients. You provide accurate information to patients regarding surgery, pricing, and scheduling. You manage and address patient questions accurately, concisely, and in a timely manner. You enhance patient satisfaction by delivering personalized consultations, building rapport, and facilitating steps of their patient journey. You are proficient in using computer tools such as Outlook, Word, Excel, and EMR systems for tasks such as results tracking, reporting, follow-ups, and managing patient-related activities. Qualifications You have a broad background in customer service or retention in a relevant industry such as cosmetics, retail, banking, insurance, travel sales, restaurants, gyms, etc. Your experience as an account manager or sales representative is considered an asset. You have the desire to succeed while helping customers achieve their goals. You are organized, results-oriented, self-disciplined, and have excellent prioritization, time management, and problem-solving skills. You have excellent communication skills. Schedule: You have flexible work availability between Monday to Friday (8:00 AM - 4:30 PM) as well as occasional Saturdays on a rotational basis. Employment Details Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Medical Practices If you think you are the right candidate for this position and are ready to join a passionate and dedicated team, apply now. #J-18808-Ljbffr

  • Patient Engagement

    5 days ago

    Calgary, Alberta, Canada LASIK MD Full time

     See if you are our next:      PATIENT ENGAGEMENT & RENTENTION SPECIALIST (CLINICAL COUNSELOR) | Calgary Working in a LASIK MD clinic (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you...

  • Patient Engagement

    2 days ago

    Calgary, Alberta, Canada Groupe Vision Full time

    Description Poste chez LASIK MDSee if you are our next:      PATIENT ENGAGEMENT & RENTENTION SPECIALIST (CLINICAL COUNSELOR) | Calgary Working in a LASIK MD clinic (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of...

  • Patient Engagement

    8 hours ago

    Calgary, Alberta, Canada Vision Canada Full time

    Description Position at LASIK MDSee if you are our next:      PATIENT ENGAGEMENT & RENTENTION SPECIALIST (CLINICAL COUNSELOR) | Calgary Working in a LASIK MD clinic (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of...

  • Patient Engagement

    3 days ago

    Calgary, Canada LASIK MD Full time

    See if you are our next: PATIENT ENGAGEMENT & RENTENTION SPECIALIST (CLINICAL COUNSELOR) | Calgary Working in a LASIK MD clinic (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed...

  • Patient Advisor

    6 days ago

    Calgary, Canada Clearpoint Health Network Inc. Full time

    Surgical Solutions Network, a division of Clearpoint Health Network, leading provider of private surgical services, dedicated to offering patients high-quality care in a compassionate and comfortable environment. Our focus is not just on the procedures we perform, but also on the relationships we build with our patients. Our network of independent surgical...

  • Patient Experience

    2 weeks ago

    Calgary, Canada Group23 Sports Medicine Inc Full time

    **MINIMUM EDUCATIONAL REQUIREMENTS**: - Certificate or diploma in medical office assistant or related discipline, medical terminology, health information, or equivalent experience in the field preferred. **SPECIAL TRAINING**: - Privacy training for health care settings provided - Customer service and client de-escalation techniques an asset - Basic...

  • Patient Concerns Consultant

    1 week ago

    Calgary, Canada Alberta Health Services Full time

    Your Opportunity:As a Patient Concerns Consultant (PCC) with Alberta Health Services (AHS), you play a key role in helping patients, families, staff, leaders, and practitioners resolve concerns about care and services. Guided by the Patient Concerns Resolution Process (PCRP) under Alberta’s Patient Concerns Resolution Process Regulation (28/2016), you...

  • Patient Concerns Consultant

    3 days ago

    Calgary, Canada Alberta Health Services Full time

    Patient Concerns Consultant (PCC) As a Patient Concerns Consultant (PCC) with Alberta Health Services (AHS), you play a key role in helping patients, families, staff, leaders, and practitioners resolve concerns about care and services. Guided by the Patient Concerns Resolution Process (PCRP) under Alberta’s Patient Concerns Resolution Process Regulation...

  • Patient Concerns Consultant

    3 days ago

    Calgary, Canada Alberta Health Services Full time

    Your OpportunityAs a Patient Concerns Consultant (PCC) with Alberta Health Services (AHS), you play a key role in helping patients, families, staff, leaders, and practitioners resolve concerns about care and services. Guided by the Patient Concerns Resolution Process (PCRP) under Alberta’s Patient Concerns Resolution Process Regulation (28/2016), you...

  • Patient Experience Representative

    5 days ago

    Calgary, Canada Group23 Sports Medicine Inc Full time

    **Patient Experience Representative (Full** Time &/or Part Time/Casual)** We’re a rapidly growing start up sports medicine clinic that helps patients to return to peak performance and rise to new levels. We’re looking for friendly, patient centric individuals to join our team in the new role of Patient Experience...