Bilingual English/French Service Centre Specialist
4 days ago
Bilingual English/French Service Centre Specialist Requisition ID: 245845 Join to apply for the Bilingual English/French Service Centre Specialist role at Scotiabank. Responsibilities Ensure inquiries are resolved effectively and efficiently, conduct analysis, and provide recommendations as required Work with leadership to resolve complex, multi-faceted problems to meet the business needs of the CWM businesses, focusing on creating operational efficiencies and solutions to enhance service and inquiry resolution Provide analysis that assists with problem‑solving and solution recommendations to the leadership team Represent the team as a subject‑matter expert on small operational projects Exercise judgment and ensure all operational and support issues are escalated as required Assist Wealth Management employees and clients with questions and procedures via telephone and email Deliver world‑class support and aptitude for first‑call resolution Take ownership of inquiries and adhere to the standard Service Level Agreement (SLA), ensuring information is accurately delivered Assist in analyzing, creating, and maintaining a variety of Excel reports Qualifications & Skills University degree 2‑5 years’ experience in Wealth Management Operations Experience working in an investment trading environment including knowledge of Wealth Applications such as Broadridge, SCORE, WealthOne, AS400, and Salesforce is an asset Completion of the Canadian Securities Course (CSC) Bi‑lingual (French/English) is required Good understanding of client onboarding and maintenance rules, regulations, and processes Strong knowledge of the operational processes and systems used in support of Wealth Management business An ability to multi‑task, change priorities and work in a high‑volume, fast‑paced environment Effective communication skills both written and verbal Strong presentation skills An ability to work well in a team environment Location(s): Canada : Ontario : Toronto Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted. Seniority level: Associate Employment type: Full‑time Job function: Education and Training Industries: Banking #J-18808-Ljbffr
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Toronto, Canada Scotiabank Full timeA major banking institution in Toronto is looking for a Bilingual English/French Service Centre Specialist to help deliver exceptional client service in Wealth Management Operations. This full-time role requires 2-5 years of relevant experience, a university degree, and proficiency in both English and French. Responsibilities include resolving inquiries,...
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Toronto, Canada Scotiabank Full timeRequisition ID: 245845Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Service Centre Specialist is responsible for supporting Canadian Wealth Management (CWM) Advisors, Advisor teams, and clients with all service-related inquiries, Level 1 technology support, and matters of policy and...
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Bilingual Representative
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toronto, Canada Bilingual Source Full timePay range based on experience is 46-55 k annual base salary + 10% target bonus. Further, a total compensation package will be awarded to the successful candidate.IntroductionIf you love to talk golf, live for the gear, and know the difference between a draw and a fade, this won’t feel like work at all. Our client is seeking a Bilingual Customer Service...
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Toronto, ON MJ M, Canada Scotiabank Full timeRequisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Service Centre Specialist is responsible for supporting Canadian Wealth Management (CWM) Advisors, Advisor teams, and clients with all service-related inquiries, Level 1 technology support, and matters of policy and procedures, with a...
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Toronto, Canada TFS - Canada’s International School (Toronto French School) Full timeA prominent bilingual educational institution in Toronto is hiring a Senior Bilingual Recruitment and HR Specialist for a one-year contract. The ideal candidate will possess excellent French and English communication skills, be a certified teacher with a degree in education, and have knowledge of the French curriculum. This role involves creating an engaging...
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Toronto, Canada Wintrust Financial Corporation Full timeA financial services company in Toronto is seeking a Bilingual Client Service Specialist. This role serves as the first point of contact for both brokers and clients, providing top-notch service through emails and phone calls. Candidates should possess exceptional bilingual communication skills in English and French, with a background in customer service...
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Hybrid Bilingual Client Service Specialist
1 week ago
Toronto, Canada Wintrust Financial Corporation Full timeA financial services company in Toronto is seeking a Bilingual Client Service Specialist. This role serves as the first point of contact for both brokers and clients, providing top-notch service through emails and phone calls. Candidates should possess exceptional bilingual communication skills in English and French, with a background in customer service...
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Bilingual English/French Service Centre Specialist
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(s): Canada : Ontario : Toronto Scotiabank Global Site Full timeRequisition ID: 245845Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Service Centre Specialist is responsible for supporting Canadian Wealth Management (CWM) Advisors, Advisor teams, and clients with all service-related inquiries, Level 1 technology support, and matters of policy and procedures, with...
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