Bilingual English/French Service Centre Specialist
4 weeks ago
Bilingual English/French Service Centre Specialist Requisition ID: 245845 Join to apply for the Bilingual English/French Service Centre Specialist role at Scotiabank. Responsibilities Ensure inquiries are resolved effectively and efficiently, conduct analysis, and provide recommendations as required Work with leadership to resolve complex, multi-faceted problems to meet the business needs of the CWM businesses, focusing on creating operational efficiencies and solutions to enhance service and inquiry resolution Provide analysis that assists with problem‑solving and solution recommendations to the leadership team Represent the team as a subject‑matter expert on small operational projects Exercise judgment and ensure all operational and support issues are escalated as required Assist Wealth Management employees and clients with questions and procedures via telephone and email Deliver world‑class support and aptitude for first‑call resolution Take ownership of inquiries and adhere to the standard Service Level Agreement (SLA), ensuring information is accurately delivered Assist in analyzing, creating, and maintaining a variety of Excel reports Qualifications & Skills University degree 2‑5 years’ experience in Wealth Management Operations Experience working in an investment trading environment including knowledge of Wealth Applications such as Broadridge, SCORE, WealthOne, AS400, and Salesforce is an asset Completion of the Canadian Securities Course (CSC) Bi‑lingual (French/English) is required Good understanding of client onboarding and maintenance rules, regulations, and processes Strong knowledge of the operational processes and systems used in support of Wealth Management business An ability to multi‑task, change priorities and work in a high‑volume, fast‑paced environment Effective communication skills both written and verbal Strong presentation skills An ability to work well in a team environment Location(s): Canada : Ontario : Toronto Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted. Seniority level: Associate Employment type: Full‑time Job function: Education and Training Industries: Banking #J-18808-Ljbffr
-
Bilingual Customer Service Specialist
3 weeks ago
Toronto, Canada Bilingual Source Full timeIntroduction Are you fluent in French and English and passionate about delivering top-tier service? Our client is seeking a Bilingual Customer Service Specialist to join their expanding Contact Centre team. This is a standout opportunity for service-driven professionals who want to grow within the mortgage and financial services space. What You'll Do You...
-
Bilingual Customer Service Specialist
2 hours ago
Toronto, Canada Bilingual Source Full timeIntroductionAre you fluent in French and English and passionate about delivering top-tier service? Our client is seeking a Bilingual Customer Service Specialist to join their expanding Contact Centre team. This is a standout opportunity for service-driven professionals who want to grow within the mortgage and financial services space.What You’ll DoYou will...
-
Bilingual Customer Service Specialist
1 day ago
Toronto, Ontario, Canada Bilingual Source Full timeIntroductionAre you fluent in French and English and passionate about delivering top-tier service? Our client is seeking a Bilingual Customer Service Specialist to join their expanding Contact Centre team. This is a standout opportunity for service-driven professionals who want to grow within the mortgage and financial services space.What You'll DoYou will...
-
Toronto, Canada Scotiabank Full timeA major banking institution in Toronto is looking for a Bilingual English/French Service Centre Specialist to help deliver exceptional client service in Wealth Management Operations. This full-time role requires 2-5 years of relevant experience, a university degree, and proficiency in both English and French. Responsibilities include resolving inquiries,...
-
Toronto, Canada Scotiabank Full timeRequisition ID: 245845Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Service Centre Specialist is responsible for supporting Canadian Wealth Management (CWM) Advisors, Advisor teams, and clients with all service-related inquiries, Level 1 technology support, and matters of policy and...
-
Bilingual French/English Test Centre Coordinator
50 minutes ago
Toronto, Canada GB Language Centre Full timeA language testing centre in Toronto is seeking a Bilingual Administrative Assistant to support daily operations. The ideal candidate must be fluent in French and moderately proficient in English, possess strong organizational skills, and be detail-oriented. Responsibilities include providing administrative support, assisting with candidate registration, and...
-
Bilingual English/French Service Centre Specialist
15 hours ago
Toronto, ON MJ M, Canada Scotiabank Full timeRequisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Service Centre Specialist is responsible for supporting Canadian Wealth Management (CWM) Advisors, Advisor teams, and clients with all service-related inquiries, Level 1 technology support, and matters of policy and procedures, with a...
-
Toronto, Canada Bilingual Squad Full timeWe are seeking a Bilingual (French/English) Development and Fundraising Manager for our client located in Toronto. Please call me at 437-427-8560 if interested This role reports to the Board of Directors and Head of School. **Responsibilities**: - The Development and Fundraising Manager assists the leadership team in the development and management of...
-
Bilingual Sales
59 minutes ago
Toronto, Canada Questrade Financial Group Full timeBilingual Sales & Client Services Specialist (French/English) Join to apply for the Bilingual Sales & Client Services Specialist (French/English) role at Questrade Financial Group 4 days ago Be among the first 25 applicants Questrade Financial Group (QFG), through its companies—Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company,...
-
Bilingual Sales
31 minutes ago
Toronto, Canada Questrade Financial Group Full timeBilingual Sales & Client Services Specialist (French/English) Join to apply for the Bilingual Sales & Client Services Specialist (French/English) role at Questrade Financial Group 4 days ago Be among the first 25 applicants Questrade Financial Group (QFG), through its companies—Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company,...
