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Retail Sales Supervisor Join Staples Canada as a Retail Sales Supervisor. Lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Job Description As a Sales Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. Customer Engagement: Model and coach our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. Sales Execution: Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers. Execute, communicate, and ensure understanding of flyer and promotional items. Team Leadership: Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services. Partner with store leaders to set and execute sales goals and targets. Operational Excellence: Support store brand standards for all areas of the store. Supervise aspects of health & safety, loss prevention, and policies and procedures. Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development. Administrative Duties: As a keyholder, ensure safe opening and closing of the store, handle daily and weekly tasks associated with timekeeping and payroll, and maintain compliance with health & safety and asset protection standards. Requirements 3+ years of retail sales experience required; direct experience in technology sales preferred. 1-2 years of experience in a supervisory role with direct accountability for achieving sales and service targets is preferred. Strong communication skills to inspire both customers and associates. Ability to operate in a fast-paced environment with strong prioritization and multi-tasking skills. Benefits Associate discount Health and Dental benefits RRSP/DPSP Performance bonuses Learning & Development programs And more… About Us Staples Canada is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. About the Team We are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together. We are building an inclusive and diverse team. Staples Canada is continuously working toward creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. #J-18808-Ljbffr
