Key Holder

1 week ago

Edmonton, Canada L'Oréal Full time

Key Holder at L'Oréal Join to apply for the Key Holder role at L'Oréal. Be among the first 25 applicants. Kiehl's, founded in 1851 as an old-world apothecary in New York City’s East Village, offers unique formulations featuring natural ingredients sourced from around the world. Our heritage of courtesy and good, old‑fashioned manners is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood – and that is why you will find unique philanthropic initiatives in each of our stores across the country. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl's This position is responsible for assisting the Store Manager and Assistant Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by the management team. Why Kiehl's Monthly sales bonus potential on top of hourly base wage Generous quarterly gratis allocation Clear career growth opportunities As a Key Holder at Kiehl's you will Deliver best‑in‑class experience to customers to create an unforgettable customer experience. Demonstrate fundamental product knowledge (features, benefits, usage) and application techniques; provide service and beauty advice. Generate sales to achieve sales targets by applying brand selling methods, product knowledge, and following basic service flow. Maximize selling opportunities through link‑selling. Support daily operations at point of sales (POS) activities. Enforce company policies and procedures. Follow brand CRM procedures to recruit and retain customers. Maintain counter/store quality and merchandising: keep appearance and cleanliness of the store, merchandising, and ensure on‑shelf product availability. Record all customer complaints and issues and deliver them to the store manager. Communicate useful information about competition, clients, or other key events to the Store Manager. Perform open and close procedures for the store. Attend all scheduled shifts. What you need to succeed Retail and/or cosmetic experience preferred. Prior key holder experience preferred. Customer service experience. Great communication skills. Diligent and responsible attitude. Analytical skills. Basic computer skills. Must be willing to work flexible hours, nights, and weekends. High School Diploma or GED required. Must be 18 years or older. Physical environment: must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis. English mandatory, second language an asset. Seniority level Entry level Employment type Part‑time Job function Sales, Distribution, and Customer Service Industries Manufacturing and Personal Care Product Manufacturing Referrals increase your chances of interviewing at L'Oréal by 2x. #J-18808-Ljbffr

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