Claims Representative II, Accident Benefits

4 weeks ago


Hamilton, Canada Co-operators Full time

Join to apply for the Claims Representative II, Accident Benefits role at Co-operators Company: CGIC Department: Claims Employment Type: Regular Full-Time Work Model: Hybrid Language: English is required, French is an asset. The Opportunity We are a leading Canadian financial services co‑operative committed to being a catalyst for a sustainable and resilient society. Our team is essential to deliver on this strategy, prioritizing people to ensure a strong culture and development opportunities that enable our members to thrive and live our purpose. You will work with people who care passionately about clients and communities. Our Claims team aspires to create peace of mind for our clients and communities. We are a national team of knowledgeable and trusted professionals serving clients with compassion, continuous improvement, high integrity, and a desire to do the right thing. How You Will Create Impact Investigating, interpreting coverage, negotiating, and making decisions autonomously to resolve complex automobile Accident Benefit claims. Collaborating with clients, physicians, treatment providers, employers, and rehabilitation workers to develop, approve, implement, and monitor case management plans. Managing complex files in defense litigation and Alternative Dispute Resolution (ADR). Coaching, training, and providing technical support to the claims team. Providing exceptional client service in accordance with our claims service and quality standards, aiming to make the organization the industry leader in client engagement. To Join Our Team 3+ years of P&C liability claims handling, or related insurance, or legal and/or medically‑centric business experience. Post‑secondary degree or diploma. Open to working toward the Chartered Insurance Professional (CIP) designation or Medical Rehabilitation designation. Passion for assessing and solving customer‑centric problems, with skill in priority management. Understanding of accident benefits insurance coverage is a strong asset. Will attain required provincial adjuster license(s) depending on the province of work. How You Will Succeed Influence change and commit to continuous improvement to exceed client expectations. Leverage critical thinking skills to identify problems and proactively propose solutions. Strong communication skills to convey messages clearly. Effective team player who shares knowledge to support peers. What You Need to Know Subject to a background check as a condition of employment, if successfully hired. What’s in it for you? Training and development opportunities to grow your career. Flexible work options and paid time off to support personal and family needs. A holistic approach to well‑being with physical and mental health programs and a supportive workplace culture. Paid volunteer days to give back to the community. Competitive salary and incentive programs; comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health, wellness, dental, disability, and life coverage), mental health support and an employee assistance program. #J-18808-Ljbffr



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    Join to apply for the Claims Representative II, Accident Benefits role at Co-operators Company: CGIC Department: Claims Employment Type: Regular Full-Time Work Model: Hybrid Language: English is required, French is an asset. The Opportunity We are a leading Canadian financial services co‑operative committed to being a catalyst for a sustainable and...

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