Intermediate Adjuster

******Out-of-Scope************Permanent, Full-Time************Location: Edmonton or Calgary. This role is eligible for hybrid – this means you’ll have the flexibility of working from home and in the office (in Edmonton / Calgary), on a scheduled rotation once training requirements have been met. Until then, the successful incumbent will be expected to work on-site, full-time.************Pay Range******: **$65,456 - $88,351** ******Apply By: December 28, 2025********General Accountability**The successful candidate will be responsible for investigating, negotiating and settling moderately complex automobile bodily injury claims in accordance with the prescribed authority and identifies where the personal injury cap would apply. Majority of files are settled via the telephone. In this role you will direct and monitor the investigation, negotiation and/or settlement of claims through the use of independent adjusters when necessary.**Key Accountabilities****Note: This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned.****Claims Adjusting*** Investigates bodily injury claims.* Evaluates claims and sets up adequate reserves.* Analyzes information gathered, determines coverage and assesses liability and damages.* Negotiates with claimants and lawyers and settles within authority limits.* Maintains effective communication with experts, management and internal and external counsel.* Attends mediations, settlement conferences and pre-trials.* Participates in the dispute resolution process, arbitrations and legal proceedings.* Directs and monitors the investigation, negotiation and/or settlement of claims through the use of independent adjusters (when necessary due to the nature of the claim).* Acts as a resource and provides support, guidance, advice and direction to less senior staff.**Customer Experience*** Supports corporate culture and vision which fosters positive relationship with our insureds and third parties.* Provides timely and professional customer service.* Handles claims issues and resolutions in a proactive manner.* Engages in dialogue supporting team efficiencies and process improvements**Stakeholder Relationship*** Builds and maintains positive working relationships with insureds, brokers, service providers, legal counsel, company and industry participants.* Provides insight for auto adjusters to aid in investigation and coordination of experts.**Leadership*** Actively contributes to and supports a culture of a high performing workforce.* Participates in divisional succession plans, ensuring ongoing professional and career development and supports development of others.* Supports a culture of leadership and accountability to effectively deliver on strategic and corporate strategies.* Is actively committed to leadership development across the company, supporting team and workforce readiness through mentoring, training and developmental opportunities.**Corporate Management*** Enables the success of programs and policies that are in alignment with corporate, strategic and divisional strategies.* Manages risk in area of authority.* Ensures that the Health, Safety and Emergency Management Policy is applied in area of responsibility.**Education and Experience*** A two-year diploma from an accredited post-secondary education institution in a relevant field of study such as Business.* 3 - 5 years’ experience adjudicating claims of varying complexity including work with commercial losses.**Knowledge, Skills and Abilities*** Knowledge of the principles and practice of insurance, claims policies and procedures, and automobile insurance products.* Knowledge of Minor Injury Regulation, Fatal Accidents Act.* Knowledge of medical terminology.* Knowledge of the legal process as it relates to bodily injury claims.* Ability to quantify loss based on medical documentation and case law researchDiversity is a cornerstone of SGI. We believe all candidates should be given the opportunity to fully participate during the recruitment process. If you require an accommodation, we invite you to submit your accommodation request to employeeleaves@sgi.sk.ca and we will work through your request with you. All information received will be kept confidential. Pay Range:$65,456.00 - $88,351.00**Posting Close Date:**December 28, 2025### ### As you prepare to submit your application, and cover letter if applicable, please highlight the achievements that demonstrate why you're a great candidate for this role.SGI has offered affordable insurance products and great service to our customers since 1945. SGI has 2 distinct operations — the Saskatchewan Auto Fund and SGI CANADA. The Auto Fund is Saskatchewan’s compulsory auto insurance program, operating the driver licensing and vehicle registration system. SGI CANADA is the property and casualty insurance division which offers products in Saskatchewan, British Columbia, Alberta, Manitoba and Ontario through a network independent insurance brokerages. SGI and SGI CANADA are Crown corporations, owned by the Government of Saskatchewan.Our culture is one of personal accountability, where all of us are empowered to be leaders. We encourage a growth mindset that sees change as an opportunity to learn, innovate and continuously improve. We value respectful collaboration and open communication where your voice is welcome and appreciated. Each of us has a role in SGI and SGI CANADA’s success and we acknowledge everyone’s contributions. We care about each other. We treat one another with kindness and celebrate each person’s uniqueness so we can all be our authentic selves at work. That’s because diversity, equity and inclusion are foundational to our culture and who we are. Different backgrounds and perspectives make for a vibrant and creative community where innovation flourishes.We offer more than a paycheque (although we do provide competitive pay). Everyone at SGI and SGI CANADA enjoys great benefits, perks and options to balance work and everything else life sends their way. We also believe in you and your future career aspirations. Regardless of where you start, SGI and SGI CANADA will invest in you by supporting education, accreditation and professional development.
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