Customer Experience Manager
1 week ago
Job DescriptionWe are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.How will you support the team?As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping experience to every customer. They foster a vibrant, fun, energetic and enjoyable store environment.Act as a stylist to build a personalized wardrobe to the customer.Develop and coach a team on exemplary customer service, the promotion of different programs, product knowledge and current trends.Monitor sales targets frequently and take the required actions to influence results.Support the Store Manager in team management and merchandising to achieve sales goals.Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.The people who thrive with us have:Contagious passion for fashion and customer serviceA minimum of 3 years of experience in a store management, sales and customer service positionDemonstrate initiative on an on-going basis.Strong team building skillsDynamic and passionate teamCareer development and advancement programSupportive management team and good work/life balanceAbout the CompanyLaura Canada is a family-owned retailer housing two iconic women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell our fashion collections across Canada.We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com.We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion.At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience. #J-18808-Ljbffr
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Customer Experience Manager
1 week ago
Pointe-Claire, Canada Melanie Lyne Full timeJob Description We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine! Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their...
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Customer Experience Representative
8 hours ago
Pointe-Claire, Canada Walter Surface Technologies Incorporated Full time**Reports to: Customer Experience Supervisor** For over 70 years, Walter Surface Technologies has been a global leader in surface treatment technologies delivering high performance abrasives, tooling, power tools, and chemical solutions and welding process solutions specifically designed for the metal working industry. Our core philosophy is centered on...
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Customer Experience Representative
2 weeks ago
Pointe-Claire, Canada Walter Surface Technologies Full time**Reports to**: Customer Experience Supervisor For over 70 years, Walter Surface Technologies has been a global leader in surface treatment technologies delivering high performance abrasives, tooling, power tools, and chemical solutions and welding process solutions specifically designed for the metal working industry. Our core philosophy is centered on...
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Customer Experience Representative
2 days ago
Pointe-Claire, Canada Walter Surface Technologies Full time**Reports to**: Customer Experience Supervisor For over 70 years, Walter Surface Technologies has been a global leader in surface treatment technologies delivering high performance abrasives, tooling, power tools, and chemical solutions and welding process solutions specifically designed for the metal working industry. Our core philosophy is centered on...
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Customer Experience Lead West Island
6 days ago
Pointe-Claire, Canada Scotiabank Full timeRequisition ID: 166903 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Customer Experience Lead - West Island **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our...
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Customer Experience Lead
1 week ago
Pointe-Claire, Canada Saint Gobain Full time**The Role** WHAT’S THE JOB?** We are presently looking for a Customer Experience Lead at our branches located in the Quebec/Ottawa area. **Schedule**: Monday to Friday **Status**:Full Time, permanent, On-site **Here’s what you’ll be responsible for in this role** **Responsibilities** - Developing and implementing strategies to improve customer...
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Retail Team Lead
4 weeks ago
Pointe-Claire, Canada Roots Full timeA prominent retail apparel company located in Pointe-Claire is seeking a Team Lead to join their leadership team. This mid-senior level position focuses on creating positive customer experiences on the sales floor while driving sales growth. Key responsibilities include coaching associates, maintaining a visually appealing store, and ensuring effective...
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Retail Team Lead
1 week ago
Pointe-Claire, Canada Roots Full timeA prominent retail apparel company located in Pointe-Claire is seeking a Team Lead to join their leadership team. This mid-senior level position focuses on creating positive customer experiences on the sales floor while driving sales growth. Key responsibilities include coaching associates, maintaining a visually appealing store, and ensuring effective...
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Customer Service Coordinator
2 days ago
Pointe-Claire, Canada Ypsomed Canada, Inc. Full time**Job description** **As the Customer Care Coordinator for mylife Diabetescare, your primary responsibility will be to ensure seamless coordination between our customers (patients and healthcare professionals) and various internal teams, including Sales, Education, and Customer Care. This role is vital for providing an exceptional onboarding experience for...
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Customer Service Representative
1 day ago
Pointe-Claire, Canada Mircom Group Of Companies Full timeSummary:The Customer Service Representative will interact withMircom’scustomers to address inquiriesregardingproducts andservices, whilemaintainingthe highest level of customer satisfaction. This is a full-time permanent role based out of our facility in Pointe Claire, QC. Key Responsibilities: Handle incoming customer requests professionally, ensuring...
