Customer Experience Lead West Island

2 weeks ago

PointeClaire, Canada Scotiabank Full time

Requisition ID: 166903 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Customer Experience Lead - West Island **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiabank’s core values and culture. **Is this role right for you? In this role you will**: - Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates - Build strong customer relationships and deliver excellent customer service - Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc. - Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience - Act as a change management lead by assisting with the implementation of new policies and procedures **Do you have the skills that will enable you to succeed in the role of Customer Experience Lead **? We’d love to work with you if you have**: - Excellent leadership skills, able to coach and develop your team - Strong customer service skills - Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset - Excellent communication skills - Availability to work a flexible schedule (full-time, 37.5 hours per week in the West Island) - Previous banking experience is a strong asset - Strong technical skills, able to promote and demonstrate the use of digital/self-service banking options **What’s in it for you?** - The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. - A rewarding career path with diverse opportunities for professional development - An organization committed to making a difference in our communities - for you and our customers. - You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. - A competitive compensation and benefits package. Location(s): Canada : Quebec : Pointe-claire || Canada : Quebec : Cote-saint-luc || Canada : Quebec : Dollard-des-ormeaux || Canada : Quebec : Kirkland || Canada : Quebec : Pincourt Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

  • Osteopath (D.o.) - West Island

    1 week ago

    Pointe-Claire, Canada Energie EnCorps Full time

    Le Centre de bien-être Énergie EnCorps, situé à Pointe-Claire, dans l'ouest de l'île de Montréal, a subi un agrandissement et une relocalisation en janvier 2019. Notre expansion a fait d'Energie EnCorps un chef de file en santé et bien-être holistique dans l'Ouest-de-l'Île. **Exigences** - Diplôme d'ostéopathie (D.O.) - Membre en règle d'une...

  • Osteopath D.o.

    3 days ago

    Pointe-Claire, Canada Energie EnCorps Full time

    **Job Title**: Part-Time Osteopath DO **Location**: Pointe-Claire, West Island, Montreal, QC **Company**: Energie EnCorps Wellness Centre - Holistic Health & Wellness Center About Us The Energie EnCorps Wellness Centre has been proudly serving the West Island community for over 10 years. Since our expansion and relocation in January 2019, we have become a...

  • Reach Forklift Driver

    1 week ago

    Pointe-Claire, Canada PME MTL West Island Full time

    Sponsored by **Services Québec** **PME MTL West-Island** is a non-profit organization with an employment program that is working to make it easier for West Island residents to connect with local companies ready to hire. **_Jobs.westisland.ca_** is a job posting site that features jobs available in the West Island. Position: Reach Forklift Driver Status:...

  • Groupe Sutton Performer West Island Cherche:

    1 week ago

    Pointe-Claire, Canada Groupe Sutton Performer Inc. Full time

    **English Will Follow** **Groupe Sutton Performer West Island cherche**: - Courtiers immobiliers nouveaux et/ou expérimentés pour se joindre à notre équipe dynamique et performante - **Compétences et expérience souhaitées : Doit détenir une licence OACIQ valide / Ou en voie de l'obtenir.**: - Notre bureau a un emplacement de choix au cœur de...

  • Groupe Sutton Performer West Island Cherche:

    1 week ago

    Pointe-Claire, Canada Groupe Sutton Performer Inc. Full time

    **English Will Follow** **Groupe Sutton Performer West Island cherche**: - Courtiers immobiliers nouveaux et/ou expérimentés pour se joindre à notre équipe dynamique et performante - **Compétences et expérience souhaitées : Doit détenir une licence OACIQ valide / Ou en voie de l'obtenir.** - Notre bureau a un emplacement de choix au cœur de...

  • Food Prep

    1 week ago

    Pointe-Claire, Canada Cafe Milano West Island Full time

    Cafe Milano - West Island (a new location of our trendy, Fast Casual restaurant) is seeking an enthusiastic and driven food preparation helper! Who we are We are a fast-casual restaurant in Montreal, established since 1971, with a second location in Laval and an upcoming West Island store front in the fall of this year! Our brand mission is to deliver a...

  • Qualified Daycare Educator

    3 days ago

    Pointe-Claire, Canada Garderie Academie ABC Full time

    Subsidized daycare with new gouvernment salary scale starting $25.15/hour in West Island looking for a Qualified Daycare Educator who applies the Educational program "Acceuilir la petite enfance" and schedule activities for children (games, going out, reading books). **Requirements**: Diploma in Early Childhood Education (ECE or ACE) Minimum 2 years of...

  • Barista

    4 days ago

    Pointe-Claire, Canada Cafe Milano West Island Full time

    Cafe Milano - West Island (a new location of our trendy, Fast Casual restaurant) is seeking a barista with a passion for coffee and people, who thrives on working in a fun and fast paced work environment! Who we are We are a fast-casual restaurant in Montreal, established since 1971, with a second location in Laval and an upcoming West Island store front...

  • Warehouse / Packer

    1 week ago

    Pointe-Claire, Canada PME MTL West Island Full time

    Sponsored by **Services Québec** **PME MTL Ouest-de-l’Île** **is a non-profit organization with an employment program that is working to make it easier for West Island residents to connect with local companies ready to hire. **_Jobs.westisland.ca_** is a job posting site that features jobs available in the West Island. Position: Warehouse /...

  • Batchmaker

    1 week ago

    Pointe-Claire, Canada PME MTL West Island Full time

    Sponsored by **Services Québec** **PME MTL Ouest-de-l’Île** **is a non-profit organization with an employment program that is working to make it easier for West Island residents to connect with local companies ready to hire. **_Jobs.westisland.ca_** is a job posting site that features jobs available in the West Island. Position: Batchmaker Status: Full...