Remote Monitoring
3 days ago
Calgary, AB, Canada
Jobgether
Full-time
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Jobgether partner seeks a Support Technician specializing in Monitoring & Diagnostics, based in Canada. This remote role serves as the technical contact for customers, managing cases from triage to closure and coordinating with product and engineering teams.
You will diagnose complex issues, maintain documentation, and support escalations. Strong communication and multitasking are essential, with on-call flexibility as needed to support customers across time zones.