Associate Director, Client Operations, Fund of Fund Custody

3 weeks ago


Old Toronto, Canada MUFG Investor Services Full time
Company Description

About MUFG Investor Services:

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $3 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services, depository to securities lending, and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, a collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.


Job Description
  1. Review and execute fund administrator documents for capital commitments, subscriptions, redemptions, and transfer trades for the clients.
  2. Review and monitor settlement of custody outgoing swift/wires.
  3. Allocating custody trades and wires to the preparers.
  4. Ensuring that all custody trades assigned to the team are executed as per the deadline without exceptions.
  5. Ensure all custody trades executed by the team have been confirmed and accepted as per the deadline.
  6. Oversee day-to-day trade processing activities and assist the team members with their queries on BAUs.
  7. Prepare or assist the team members in the AML and KYC packages as required by the respective administrators of the underlying funds.
  8. Liaising with clients, third party, and internal Client Operations teams for resolving queries and issues with respect to custody trade execution.
  9. Ensuring all third party and internal emails are responded to by the team.
  10. Accountable for understanding and achieving Service Level Agreements with internal Client Operations teams and clients with respect to trades processing.
  11. Training new members in the team.
  12. Finding gaps and risks in the current processes and taking the required steps to enhance the control environment.
  13. Participate in multiple system improvement projects and automation projects.
  14. Liaise with team members, senior team leaders, and internal IT teams to implement changes as needed.
  15. Ensure that SOPs for processes are in place and the adherence of team members to mitigate trade processing errors as it may result in monetary and reputational risk to the organization.
  16. Manage a team of 10-12 members.

Qualifications

Degree: Degree in an accounting field

Experience: 12+ years of experience with another fund administrator within the fund accounting space with FOF or the Investor Operations/Relations team with an exposure to AML/KYC processes.

Skills: Understanding of the Fund of Fund business is a must. Custody experience is desirable. Proficiency with using Adobe PDF is an asset. Qualities such as attention to detail and being organized are a must.

Abilities: Advanced investigative, problem-solving, decision-making skills and financial impact and risk awareness on actions undertaken. Ability to multitask and meet established deadlines, in a dynamic work environment. Ability to discern time-sensitive issues and prioritize appropriately. Exhibit people leadership skills. Excellent communication skills. Proactive approach. Flexible as per business needs.


Additional Information

At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.

MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays, and assistance towards gym memberships.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.

MUFG is an equal opportunity employer.

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