Operations Manager, Project Logistics

4 minutes ago

Mississauga, Canada Rhenus Logistics Full time

Job Description What you can expect Lead and manage Project Logistics operations teams across Halifax, Toronto, Montreal, and Vancouver, ensuring consistent service delivery and performance standards. Actively participate in client meetings to understand project requirements and provide operational input throughout planning and execution phases. Develop and support proposals, RFP responses, tenders, budgets, schedules, and execution plans for project cargo movements. Plan, track, and control project execution, monitoring timelines, quality, labor hours, budgets, and costs using appropriate scheduling and control tools. Ensure clear, timely communication of project status, milestones, and risks to clients, operations teams, and internal stakeholders. Deliver projects in line with client expectations while maintaining cost control, quality, and safety standards. Proactively manage scope changes, assess impacts, and implement mitigation or contingency plans as required. Identify opportunities for process improvement and standardization, documenting procedures and best practices across locations. Monitor customer bid platforms and market activity to identify upcoming project opportunities and support commercial teams. Maintain and enhance the project logistics vendor database, including qualifying new suppliers and updating vendor contact information. Research upcoming projects and collaborate with inside sales on pricing, feasibility, and operational input for proposals. Represent the company at industry events, networking functions, and client meetings to support relationship building and market visibility. Serve as the escalation point for operational or service issues, ensuring timely resolution and customer satisfaction. Complete month-end operational reviews and support sales and budget analysis related to project activities. Support projects outside standard business hours when required to ensure successful execution. What you bring Proven experience managing out-of-gauge (OOG), breakbulk, and project cargo operations, with a strong track record of successful execution. 5–10 years of progressive management experience within freight forwarding, project logistics, or heavy-lift transportation environments. Bachelor’s degree in Logistics, Supply Chain Management, Business, Engineering, or a related field. Strong leadership and people management skills, with experience leading multi-location or cross-functional teams. Excellent verbal and written communication skills, with the ability to engage effectively with clients, vendors, and internal stakeholders. Solid understanding of project logistics workflows, including planning, routing, equipment selection, and risk management. Experience supporting or leading client-facing activities such as proposals, tenders, and operational planning discussions. Strong commercial awareness, including cost control, budgeting, and margin considerations for complex projects. Ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment. Proactive, open-minded, and solution-oriented approach to problem-solving and continuous improvement. Comfortable working independently and making informed operational decisions when required. Willingness to work outside standard business hours and travel as needed to support project execution. #J-18808-Ljbffr

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