Assistant Director of Care

3 weeks ago


Ottawa, Canada Cardinal Creek Residence Full time

“How do you live in the moment?” We are passionate about ‘Making Every Moment Matter’™. We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for. The Assistant Director of Care reports to the Director of Care and provides direction to the nursing team in all aspects of residents’ care within established legislative standards in collaboration with the Director of Care. Acts as a mentor to the Nurse Managers and Registered staff in the clinical areas, conflict and problem resolutions, communication and personal and professional growth. Effectively manages human, material and fiscal resources. In collaboration with the Director of Care and the Continuous Quality Improvement Committee develop and implements resident-focused programs, policies and procedures. Monitors the quality of care and services delivered to clients through effective quality improvement activities. About Us At Cardinal Creek Residence, every day is an opportunity to create joy, connection, and purpose for the people who call our Residence home. We’re seeking a compassionate, team‑oriented evening Nursing Administrative Assistant who is driven to make meaningful connections and a positive impact. Opening spring 2026 in beautiful Orléans, Ontario, our brand-new Residence will feature 134 private rooms and 90 shared rooms—each designed for comfort and dignity. Residents will benefit from 24‑hour nursing care and personalized support that help them live well, feel valued, and stay connected to what matters most. Wage Rate: The starting annual salary is $100,000. Vacancy: This is not an existing vacancy and is a new position. Responsibilities Promotes and supports the organization’s vision, mission and values. Coordinates clinical programs as directed by the Director of Care. Assists the Director of Care with projects and innovations and supports the Director of Care with assigned duties. Provides direction to the nursing team in all aspects of resident care and takes on the role of the Director of Care (DOC) in the absence of the DOC. Implements, evaluates and supports new care programs and services based on best practices. Demonstrates sound knowledge of the resident bill of rights and monitors to ensure the rights of residents are always respected and promoted. Models a person‑centered care approach. Maintains legislative compliance with all appropriate legislations; Fixing Long‑Term Care Act, 2021 and Ontario Regulation 246/22, Occupational Health and Safety Act, Employment Standards Act, Labour Relations Act, etc. Provides leadership and acts as a role model when dealing with the interdisciplinary team, residents and family conflicts. Acts as a mentor for Nurse Managers, Supervisors in the clinical areas, conflict and problem resolutions, communication, personal and professional growth. Conducts regular clinical chart audits to ensure compliance with documentation, standards, internal policies, procedures and legislations. Assists with the development of policies and procedures consistent with resident evidence‑based care practices, College of Nurses of Ontario, Ministry of Long‑Term Care, and other applicable legislation. Meets with program leads on a regular basis to evaluate effectiveness and identify gaps. Facilitates Registered Staff meetings on a regular basis to introduce new programs, policies, quality improvement initiatives and changes in practice. Adheres to human resources policies when recruiting and hiring new employees. Has a good understanding of staffing patterns, and scheduling activities in scheduling software. Counsels staff in areas of non‑compliance, inappropriate and unprofessional behaviour. Utilizes the progressive disciplinary process when disciplining employees. Conducts an in‑depth investigation as required. In collaboration with the Continuous Quality Improvement Committee, Leadership, and Resident Care Teams develops, tracks, and evaluates quality and risk indicators and is part of the annual QIP development. Adheres to Occupational Health and Safety practices. Reports to the Ministry of Long‑Term Care all critical incidents as stipulated by the Fixing Long‑Term Care Act, 2021 and Ontario Regulation 246/22 using the Critical Incident System (CIS) electronic system. Other duties as assigned and or indicated in Job Task Inventory. Qualifications Current Certificate of Competence with the College of Nurses of Ontario as a Registered Nurse or a Registered Nurse registered with a regulatory authority in a Canadian jurisdiction, other than Ontario, and holds in that jurisdiction the equivalent of a certificate of registration authorizing independent practice in Ontario as of right exemption Bill 60. Minimum of one (2) years of managerial experience in a long‑term care setting – an asset. Comprehensive knowledge of evidence‑based clinical practices. Proficiency in electronic health records. Ability to work in a fast‑paced environment, motivate, lead and support team members. Gerontology certificate program or equivalent – an asset. Knowledge of RAI‑MDS – AIS certified, if not must be completed successfully within one (1) year of being hired. Policy and program development. To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction. To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk. Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one. As a condition of employment, candidates are required to submit documented results of TB testing (within the last six months or within 14 days upon hire) or a chest X‑ray (within the last year), as per Public Health requirements. Two supervisory references required. Provide proof of all required vaccines. The Employer strongly recommends to “stay up to date” with the recommended vaccines. Vaccination requirements are subject to changes as determined by the Employer. French speaking – an asset. What do we offer you? Competitive wages. Employee benefits. Employee perks. Employee and Family Assistance Program. Support for personal and professional growth. We look forward to speaking with you and Making Every Moment Matter™. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted. As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people. We are committed to ensuring our hiring practices are equitable, inclusive, and privacy‑conscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies. We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager. Monday, Tuesday, Wednesday, Thursday, Friday evenings. Flexibility for occasional weekends. #J-18808-Ljbffr



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