IT Resource Management Senior Analyst

OverviewIT Resource Management Senior Analyst role at IKO North America. Reporting to the Manager of IT Resource Planning, the Senior Analyst – IT Resource Management will drive strategic planning and allocation of IT personnel. This role is based fully onsite in Mississauga, ON.Job ResponsibilitiesDevelop and maintain robust forecasting models for IT resource demand, considering project pipelines, skills availability, and business priorities.Strategically plan and manage the allocation of IT professionals to projects, ensuring alignment with project requirements, budgets, and timelines.Analyze resource utilization, project data, and skills information to identify trends, risks, and opportunities.Prepare and present insightful reports and dashboards for senior leadership.Collaborate with Project Managers, Team Leads, and other stakeholders to understand project requirements, resolve staffing conflicts, and facilitate clear communication.Build and maintain strong relationships with IT staff to understand their skills, career aspirations, and development goals, aiding in the allocation of meaningful and impactful work.Identify opportunities and provide recommendations to enhance resource management processes, tools, and policies to improve efficiency and effectiveness.Proactively manage resource contention and capacity constraints, proposing creative solutions to ensure project timelines and business objectives are met.Act as a Subject Matter Expert (SME) for resource management tools and best practices, promoting interdepartmental cooperation and knowledge sharing.Develop and maintain a comprehensive skills inventory and capacity plan for IT personnel to support effective and strategic allocation decisions.Facilitate workshops, seminars, and other learning activities to enhance employee skills and knowledge.QualificationsDirect experience minimum of 3 years in resource management, workforce planning, project coordination, or a related analytical role within an IT or professional services environment.Strong analytical and quantitative skills, with high proficiency in Microsoft Excel (e.g., pivot tables, complex formulas, modeling).Experience with Resource Management or Professional Services Automation (PSA) tools is highly desirable.Experience with data visualization tools like Power BI or Tableau is a strong asset.Excellent communication, negotiation, and influencing skills, with the ability to collaborate effectively with stakeholders at all levels.Exceptional problem-solving abilities and sound judgment, with a knack for identifying issues and developing pragmatic solutions.Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.A proactive and adaptable mindset with the ability to work independently and drive initiatives forward.Bachelor’s degree in Business, Information Technology, Operations Management, Finance, or a related field.Relevant professional certifications are a strong plus.BenefitsHealth Insurance (includes Virtual Health, and HCSA)Dental InsuranceVision InsuranceLife InsuranceLong-term DisabilityShort-term DisabilityRRSP MatchPaid VacationFloating DaysEmployee Assistance ProgramEmployee Engagement EventsAwards and RecognitionTuition reimbursementService AwardsEmployee Perks & DiscountsDiversity and Equal Opportunity EmploymentIKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and consider all qualified applicants for employment without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Accommodations are available on request for candidates taking part in all aspects of the selection process.DetailsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Information TechnologyIndustries: Wholesale Building Materials #J-18808-Ljbffr