Manager, Campus Recreation and Facility Development

4 weeks ago


Toronto, Canada Surin Group Full time

Planet Fitness Assistant General Manager – Timmins Timmins ON, 1500 Riverside Drive Suite AO2B, Timmins ON P4R 1A1 Canada Its fun to work in a company where people truly BELIEVE in what theyre doingWe're committed to bringing passion and customer focus to the business. We are looking for an Assistant Manager to join our team As an integral member of our team this position will be responsible for assisting in the oversight of club operations to ensure an exceptional Judgement Free member experience. The Assistant Manager will work closely with the Club Manager to build a positive and enthusiastic team atmosphere as well as a financially successful club. Essential Duties and Responsibilities Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians. Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines. Assist with Staff Management and provide backup support to Club Manager as needed. Assist in scheduling and supervising staff to ensure that all shifts are regularly covered. Ensure staff is providing a superior customer experience at all times. Assist in resolving or escalating employee issues or concerns. Assist in approving and processing weekly club payroll, preparing necessary paperwork in a timely manner. Provide backup support as needed for any employee who is absent. Lead by example with involvement in all front desk related activities. Greet members and guests providing exceptional customer service to ensure that everyone feels welcome Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system, tour and sign up new members, log amenities and communicate updates or events to members and guests. Facilitate all member requests and help to resolve any member issues and questions. Assist in overseeing cleanliness and maintenance of facility. Keep the front desk area and lobby clean and orderly. Participate in regular facility cleaning and club upkeep such as mopping up, trash removal, cleaning windows and mirrors, and re-racking weights. Oversee the safety of employees, members and club property by determining when equipment or facilities are in need of repair and communicating to the Facilities and Maintenance team in a timely manner. Assist in ordering of supplies using specific budget based on club requirements. Assist in tracking various statistics and reports on a weekly, monthly and annually basis. Assist in managing marketing efforts to ensure that all staff are aware and trained on all marketing promotions. Other duties as assigned based on club needs. Qualifications / Requirements Must be 18 years of age or older. High school diploma/GED equivalent required. One to two years of experience working in a customer service environment preferably in a similar gym or retail environment. Current CPR Certification required. Basic computer proficiency (Microsoft Office Suite). Strong customer service and problem resolution skills. Solid supervisory diplomacy and listening skills. Hard working, enthusiastic, energetic and a passion for health and fitness Ability to work independently as well as part of a team. Must have a valid drivers licence, acceptable driver record and must have own reliable means of transportation. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance peoples lives by providing a high-quality fitness experience in a welcoming non-intimidating environment which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic. Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Manager, Campus Recreation and Facility Development Position purpose: Provides strategic leadership and operational oversight of campus recreation programs, facilities, and staff. Ensures the delivery of inclusive, innovative and sustainable recreational experiences that support student well-being and foster community engagement. In this role your responsibilities will include: Provide strategic representation for campus recreation within the senior leadership team ensuring optimal resource utilization and contributing to department-wide decisions that shape the strategic direction mission and objectives of Recreation and Varsity Sports. Lead the development, execution and evaluation of campus recreation programs for students, staff and the external community ensuring alignment with strategic goals, budgetary targets and performance metrics. Drive the strategic planning and development of sport and recreation infrastructure in collaboration with internal and external stakeholders ensuring facilities meet current and future demands of the university and its partners. Perform high level analysis of program and facility needs benchmarking against industry standards and trends to inform strategic decisions that address the unique needs of the University of Ottawa population. Oversee the strategic allocation of facility resources for all recreation programming ensuring equitable access and alignment with organizational priorities. Foster cross‑functional collaboration with senior management across recreation sectors to optimize shared resources and achieve integrated departmental objectives in areas such as Marketing, Promotion, Communication, High Performance, IT, Operations, Finance and Human Resources. Develop and manage the budget and resources allocated in alignment with the annual strategic plan, ensuring financial sustainability and effective use of allocated funds. Provide strategic leadership in revenue generation through campus recreation programming, setting short and long‑term goals to enhance internal and external funding streams. Lead the recruitment, development and performance management of recreation staff, fostering a high‑performing team culture aligned with departmental values and objectives. What you will bring: University degree in sport management, business administration or recreation or an equivalent combination of education and relevant work experience. Five years experience working in a recreational sports, fitness or athletics environment in a supervisory capacity. Five years of experience in human resource and financial management. Bilingualism in French and English (spoken and written). Experience in developing, implementing and evaluating strategies. Extensive experience in leading and executing multiple projects simultaneously and prioritizing tasks often under tight deadlines. Ability to work autonomously and in a team environment. Strong interpersonal skills exhibiting diplomacy and tact, excellent negotiating, conflict resolution and problem‑solving skills. Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance peoples lives by providing a high-quality fitness experience in a welcoming non‑intimidating environment which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic. Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Fitness & Wellness Manager – Rimrock Banff We are preparing to re‑emerge as the first Emblems Collection retreat in North America. The Fitness & Wellness Manager will lead the strategic vision and daily operations of our holistic wellness ecosystem from state‑of‑the‑art fitness facilities to restorative hydrotherapy and curated lifestyle activations. This role is more than managing a gym. Its about championing a journey of balance; from sweat to stillness and shaping programs that inspire guests to move, recover and transform. With the Rockies as your backdrop you’ll design and deliver experiences that elevate vitality, presence and luxury wellbeing. Key Responsibilities Lead the strategic vision and day‑to‑day operations of the property’s wellness ecosystem including fitness centre, group studios, hydrotherapy areas, infinity pool and restorative spaces. Curate a diverse portfolio of wellness experiences from low‑impact restorative sessions to high‑performance, results‑driven programs. Champion a refined guest journey that moves seamlessly from exertion to recovery, from sweat to stillness. Develop and oversee a calendar of innovative programming including functional training, HIIT, yoga, mobility sessions and recovery workshops. Ensure offerings are inclusive, inspiring and reflective of a modern luxury lifestyle. Act as the property’s wellness ambassador; engaging with guests, offering bespoke guidance, and building meaningful connections. Collaborate with Spa, Culinary, Rooms and Marketing teams to create integrated wellness retreats, recovery menus and narrative‑driven activations. Recruit, coach and inspire the fitness, wellness and activation teams, fostering a culture of excellence, growth and innovation. Collaborate with Sales and Events to support group activations, wellness retreats and promotional opportunities. Oversee scheduling, usage metrics and guest feedback to optimize programming and anticipate emerging needs. Manage departmental budget, payroll and productivity metrics to achieve financial goals while delivering exceptional standards. Lead facility audits, preventive maintenance planning (with Engineering) and Health & Safety compliance across all wellness spaces. Champion sustainability, sourcing eco‑conscious products and integrating mindful practices into hydrotherapy and pool operations. Introduce self‑guided wellness experiences via digital integration, app‑enabled workouts and guided routines. Track program engagement and ROI using data‑driven insights to refine and evolve offerings. Represent Rimrock Banff in luxury wellness networks and industry events, positioning the property as a destination of intentional wellbeing. Qualifications 3 years of progressive leadership experience in luxury hospitality, wellness programming or fitness operations. Certification in personal training, yoga, group fitness or related wellness disciplines. A holistic wellness vision that balances strength, mobility, mindfulness and recovery. Experience curating luxury wellness experiences with a guest‑first mindset. Strong leadership skills with proven ability to build and inspire teams. Operational acumen in budgeting, scheduling, safety and compliance and facility management. Passion for wellness storytelling and the ability to engage guests on their personal journeys. Experience opening or relaunching wellness‑focused facilities. Exposure to spa, retreat or destination wellness programming. Knowledge of luxury travel and wellness trends. Connections within fitness, mindfulness or wellness networks. Familiarity with Banff National Park and mountain adventure markets. Who You Are You’re a captain, strategist and persuader; intense, driven and energized by change. You thrive in fast‑paced environments where innovation is required and variety keeps you moving. You’re proactive and persuasive, equally comfortable leading with authority as you are motivating and inspiring others. People describe you as confident, lively and competitive but always with a positive contagious energy. You think quickly, connect easily and adapt seamlessly to evolving conditions. You see wellness as a lifestyle, not a checklist. Your leadership style is bold and results‑oriented with an emphasis on building strong teams and delivering exceptional outcomes. At your best you’re charting new frontiers, managing multiple priorities and driving results always with the guest’s transformation at the heart. Visa Requirements Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. Additional Information Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like Mental Health, Orthodontics, Fertility Drugs and Gender Affiliation for full‑time permanent status employees. Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full‑time permanent status employees. Employee travel program with discounts on room rates as well as on food & beverage at Accor properties worldwide. Access to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler. One complimentary buffet meal per shift in our staff cafeteria. Apply Today Whether you’re just starting your journey or seeking your next adventure we’d love to hear from you. Explore current opportunities and discover what it means to be a Heartisan at Rimrock Banff. We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process please reach out confidentially at [contact] and we will work with you to ensure your needs are met. At Rimrock Banff we believe that diversity makes us stronger and inclusion moves us forward. Our team is made up of individuals from across the globe each bringing their own culture, perspective and a place as naturally diverse as Banff National Park; its only fitting that our workplace reflects the same richness. Whether you’re on shift or in staff housing we want every Heartisan to feel seen, valued and free to be fully themselves regardless of race, culture, gender identity, religion, abilities, sexual orientation or age. Inclusion isn’t a box we check; it’s a value we live. And while we’re proud of our progress we know there’s always more to learn, more ways to grow and more voices to elevate. Together we build a workplace where belonging isn’t just possible; it’s expected. Be you. Be bold. Stay moved. #J-18808-Ljbffr


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