Client Services Coordinator

Job Description If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™. We are searching for a Full‑Time Bilingual Client Services Coordinator to join our Pavillion Cormier team based in Moncton, New Brunswick. Meaningful Benefits You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include: Approximate hourly wage: $30.77 - $33.01 Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program Life, travel, and other insurances Access to virtual healthcare 24/7 for FREE through the group health benefit plan RRSP program (5% employer matching) Vacation accrual (begins immediately) Free onsite parking Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events Access to continuing education and training through Shannex’s Centre of Excellence Opportunities to be part of sector innovation and continuous improvement initiatives Recognition and Rewards for service excellence and safety About The Opportunity Assessing, planning, implementing, evaluating, documenting and directing resident needs through consultation with medical professionals, care conferences and internal staff; Providing leadership to health services staff and overseeing provision of quality health services respecting the resident’s right to individualized planning of health services; Working with the existing management and health services teams to promote communication and compliance to policies and procedures; Administers and records prescribed medication as per company policy and scope of practice; Maintains the standards of accurate and complete documentation and reporting; Applies dressings and treatments according to physician’s orders and policy; Assists with supervision and evaluation of job performance and behavior of other health care staff About You In addition to placing high value on continuous improvement, collaboration and accountability, you bring: Active registration with the Association of New Brunswick Licensed Practical Nurses (ANBLPN) or Active Registration with the Paramedic Association of New Brunswick; Ability to work weekdays; A valid CPR & First Aid or BLS Certification (required); Ability to provide a clear criminal record with vulnerable sector screening upon hire; Advanced proficiency in the English & French language is required; Any previous course in Alzheimer’s and Dementia Care to be a huge asset; Previous working experience with elderly in long-term care or a senior living environment an asset; A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care. About Us Shannex is a family‑owned organization with a vision of Better Living for every stage of life. Since 1988, Shannex has grown from a single nursing home in Cape Breton to a trusted partner across healthcare, hospitality and lifestyle sectors. With locations in Nova Scotia, New Brunswick and Ontario, Shannex continues to build communities designed for connection, wellbeing and longevity. Shannex‑owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. Shannex also provides Transitional Health services, in partnership with Nova Scotia Health. For more information, visit shannex.com. If you’re ready to join the Shannex team of Great People, apply today Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs. All applications are kept in strict confidentiality. Only those selected for an interview will be contacted. #J-18808-Ljbffr