QA Analyst

Leap Event Technology is a remote-friendly company. This position is open to any candidate in North America. WHO WE ARE Leap is revolutionizing the event technology industry by empowering organizers to create experiences that are more engaging, more thrilling, and more impactful than ever before. Our all-in-one suite of ticketing, mobile apps, experiential marketing, and patron management tools, combined with our expert marketing services, allows organizers to drive nonstop engagement and capture all customer data from their entire event. That’s why iconic brands like New York Comic Con, Bonnaroo, Illuminarium, and the NHL choose us to power their events. We are a diverse and passionate team of event experts and fans who are dedicated to helping organizers transform their event experiences. Like our clients, we live and breathe events. We take our passion, knowledge, and hands‑on experience and apply it to our work every single day. With offices in Dallas, Montreal, and Sydney, and an expansive remote workforce across the globe, our diverse backgrounds give us the experience needed to create incredible events for any industry, anywhere in the world. SKILL & RESPONSIBILITIES Leap Event Technology is seeking a skilled and detail‑oriented Quality Assurance Analyst to join our Photo Ops and Autographs team. In this role, you will ensure the quality, reliability, and performance of our e-commerce, administrative and onsite software. You will collaborate with developers, product managers, and other QA to create and execute test plans, identify issues, and help deliver amazingly epic experiences for our customers. Sounds interesting? Let’s talk. AS A QA ANALYST, YOU WILL: Design, develop, and execute test cases for web‑based e‑commerce, content management, and onsite supporting software and hardware. Test the integration and functionality of our web and onsite applications. Perform functional, regression, exploratory, and usability testing to ensure high‑quality releases. Collaborate with developers and product managers to clarify requirements and provide early feedback. Report, track, and verify bugs through their lifecycle using Jira. Contribute to test strategy and best practices for our e‑commerce, administrative, content management, and onsite software. Assist in creating and maintaining test documentation, including test cases, test plans, and results. Provide QA input throughout the software development lifecycle to help shape requirements and design. EXPERIENCE & SKILLS: 3–5 years of professional experience as a QA Engineer or similar role. Familiarity with web‑based testing tools, frameworks, and systems. Experience with testing. Solid understanding of QA methodologies, defect lifecycle, and SDLC. Experience working with bug tracking and test management tools (e.g., Jira, TestRail). Strong analytical, problem‑solving, and communication skills. Detail‑oriented with a passion for delivering high‑quality software. Familiarity with test automation frameworks for the web. Curious, adaptable, and eager to explore how GenAI and Machine Learning can drive efficiency and innovation in testing. BONUS SKILLS: Experience working with or testing a Content Management System (CMS). Exposure to or interest in generative AI tools and their application in software testing. EXPERIENCE LEVERAGING GENAI TOOLS: Experience leveraging GenAI tools (e.g., GitHub Copilot, ChatGPT, test generation frameworks) to accelerate creation of test cases, test scripts, and regression coverage. BENEFITS: Group insurance plan RRSP match Generous PTO 360 Learning, a world‑class learning and development platform OFFICE INFORMATION: Leap Event Technology is a 100% remote‑friendly company. However, we do offer the option of working in the office for employees located in Montréal (CAN), Dallas (U.S.), Sydney (AUS). All of our offices are stocked with snacks and drinks and we provide a free lunch every week. We offer a monthly travel stipend, and even host the occasional themed party and happy hour If you don’t live near an office but happen to be visiting nearby, you can work from the office for as long as you need. LEARN MORE: https://leapevent.tech/ ADDITIONAL INFORMATION: Leap Event Technology requires all Event Operations employees and contractors who will be representing the company at a client event to be fully vaccinated at least two weeks prior to attending. Exemptions are determined by the event organizer. Employees are not required to be fully vaccinated to be present at an office facility. *Leap Event Technology provides equal opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. #J-18808-Ljbffr