QA Analyst | Analyste QA

Join to apply for the QA Analyst | Analyste QA role at Jesta I.S. Recruiter at Jesta I.S. | Talent Acquisition Specialist | B.A. Industrial Relations (HR) Company overview Jesta I.S. is a leading supplier of ERP software for the apparel, footwear, and soft-goods industries. Our global client base includes many recognizable brands and continues to grow. We are seeking a QA Analyst to join our Customer Support / Quality Assurance team in Montreal. Position summary The QA Analyst is responsible for ensuring the quality and reliability of our software applications by designing, executing and owning comprehensive test strategies across manual and automated approaches. At the Senior level (Level III), you will lead QA initiatives, define QA strategy and automation frameworks, mentor and coach other QA team members, and partner closely with development, product and support teams to drive high-quality releases and continuous improvement. Responsibilities Develop, execute, and maintain test plans, test cases and test scripts for manual and automated testing. Lead design and implementation of test automation frameworks to improve efficiency and coverage. Conduct functional, regression, integration, performance, load and system testing. Collaborate with developers, product managers and stakeholders to understand requirements, identify risks and define acceptance criteria. Identify, document and track defects through their lifecycle and ensure timely resolution. Define and maintain QA processes and best practices; continuously refine testing methodologies. Ensure unit and component testing are integrated into the software development lifecycle. Establish and maintain quality metrics; report defects and test progress effectively. Perform root cause analysis of software issues and recommend process and product improvements. Provide guidance, mentorship and technical leadership to QA team members on automation and QA practices. Proactively identify and mitigate release risks and ownership of testing initiatives. Work collaboratively with cross-functional teams to align on product quality objectives. Continuously learn and adopt new testing techniques and tools to increase QA efficiency and effectiveness. Qualifications Education & certification Bachelor’s degree in Computer Science, Software Engineering or related field preferred. QA certifications (e.g., ISTQB, CSTE) are an asset. Knowledge & experience Proven experience (3+ yrs.) testing enterprise applications (manual and automated) with a strong grasp of testing principles and best practices. Hands‑on with test automation frameworks and scripting (e.g., Selenium, JUnit, TestNG). Solid SQL and relational database knowledge for test validation (Oracle preferred). Familiarity with Agile delivery and experience testing ERP/business applications. Working knowledge of performance/load testing tools and of integrating testing into CI/CD pipelines is a plus. Tools & systems Communication: Outlook, Microsoft Teams. Automation & CI/CD: Selenium, JUnit/TestNG, CI/CD toolchains, SQL. Internal: ERP systems and QA dashboards. Skills & abilities Strong analytical/problem‑solving skills with excellent attention to detail. Able to manage multiple priorities in a fast‑paced, schedule‑driven environment. Excellent written and verbal communication — able to present results and influence stakeholders. Committed to high quality and continuous improvement; able to mentor and lead QA initiatives. Health coverage (medical, dental, disability, and life insurance) Wellness program (gym membership reimbursement) Professional growth (training platforms, career development fee subsidy, etc.) Company events Referral program Additional Information This is a hybrid role, 2 days working in the office in Montreal, QC is required. We thank all applicants for their interest. However, only shortlisted candidates will be contacted. Seniority level Mid‑Senior level Employment type Full‑time Job function Quality Assurance and Analyst Industries Software Development #J-18808-Ljbffr