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Store Director

3 months ago

Langley BC, Canada Spence Diamonds Full time
How would you like to work with the happiest customers on earth? People in love are the happiest people on earth, and they’re also our everyday customers

Are you looking to add some sparkle to your career? If so, look no further

We are currently looking for a talented Sales leader to join our team and the Spence family

Who we are…

Founded over 40 years ago, Spence Diamonds is a proudly Canadian Company.

We have grown and evolved over the years with a unique approach to becoming an industry leader in cut quality and the customer experience. We take shopping for an engagement ring to the next level - with open show cases, displaying top of the line designer prototypes, accompanied by an unparalleled diamond education. Since introducing Spence Artisan Created Diamonds, we are now blazing the way for reasonably priced, ethical and sustainable diamond choices With unparalleled access to these diamonds, we truly are the best choice for our customers.

Our people are the center stone of our business. Our mission is to deliver an exceptional customer experience in a fun and inclusive work environment while giving our people room to grow their careers and live the life they love.

What we offer…

Attractive compensation packages
Amazing employee, friends & family discounts on our products
A variety of Learning and Development resources
Special gifts to celebrate employee work anniversaries, birthdays, and personal milestones
Regular celebrations & employee incentive programs
Team building events and activities
Opportunity to grow within the company
Continuous on the job training, support and mentorship

The Role

The primary responsibility of the Store Director is to ensure that they and each Diamond Consultant exceed sales targets and performance statistics for their location. They are responsible for the leadership and management of the day-to-day operations, productivity and professionalism of all staff associated with the store. Personal selling is also an essential element of the managerial role. We are seeking a professional who is performance driven who wants to work in a high energy, team oriented environment where all leads are provided. If you are a proven sales professional that has sales management experience, then you've come to the right place

Sales leadership, hiring ,training, mentoring and coaching of sales professionals
Drive sales success through metrics analysis and targeted coaching
Oversees the productivity, accuracy and efficiency of all store staff
Ensure you, as well as the branch team members, reaches their individual and branch sales goals weekly, monthly and annual
Comfortable presenting valuable products and presenting products with confidence
Ability to quickly gain positive rapport in a face to face environment
Works closely with senior management to ensure the smooth operation/integration of the branch within the Spence company structure
Ensures new staff follow and understand all steps in the training process
Makes sure staff are following the Spence selling system and that the customer receives the benefits of the full Spence experience
Facilitates weekly store meetings relaying store results and company information
Conduct one-on-one and instantaneous coach sessions
Ensure all company controls and procedures are maintained in regards to safety and loss prevention