General Manager

General Manager - For Major Food and Beverage/Entertainment operation in Toronto (Not in PQ) We are conducting a search on behalf of a leading international hospitality group for an exceptional General Manager to lead all food and beverage operations at one of Toronto’s most iconic and high-profile hospitality operations with $60M+ revenues Key Management Responsibilities • Leadership & Oversight: Lead all aspects of the venue’s food and beverage operations, including full-service restaurants, luxury guest suites, concessions, and upcoming restaurant initiatives. • Team Management: Direct a large team of front and back-of-house managers (37) and staff, fostering a high-performance, service-driven guest culture. • Operational Excellence: Ensure the consistent delivery of premium guest experiences across all service levels—from high-end cuisine to classic QS favorites • Financial Accountability: Develop, implement, and monitor financial strategies and controls to meet and exceed revenue targets, manage labor and product costs, and ensure strong P&L performance. • Strategic Planning: Partner with senior leadership to deliver and evolve operational strategies aligned with corporate goals and client expectations. • Event Execution: Lead high-volume event service planning and execution to ensure seamless service delivery during peak periods and special events. • Stakeholder Relations: Build and maintain strong relationships with clients, community leaders, and government officials, representing the property with professionalism and integrity. • Innovation & Concept Development: Drive established and new F&B concepts, trends, and service innovations in line with guest expectations and market demands. • Training & Implement training and career development programs that elevate service standards and improve team retention and engagement. Qualifications & Experience • Experience: A Minimum of 5–7 years’ experience in a senior food and beverage leadership role within a high-volume, multi-outlet environment. • Background in convention centres, stadiums/arenas, large-scale event venues, casinos, or major hotel, Resort preferred. • Proven ability to manage large-scale budgets and complex operations. • Leadership Skills: o Demonstrated success in leading large, diverse teams with a focus on culture, service delivery, and financial performance. o Strong interpersonal and communication skills, with a collaborative and inspiring leadership style. • Technical Knowledge: o Deep understanding of food and beverage trends, cost controls, culinary operations, wine and beverage programs, and event execution. o Strong analytical and forecasting skills; able to interpret data to make informed decisions. • Education: A degree or diploma in Hospitality, Hotel, or Restaurant Management is strongly preferred. • Other Attributes: o Ability to thrive in a fast-paced, high-pressure environment. o Excellent attention to detail, organization, and time management. o Experienced in implementing innovative service models and operational improvements. Compensation & Benefits • A very competitive base salary for this position is truly outstanding to match this senior food and beverage management role • Exceptional performance-based bonus structure • Comprehensive benefits package • RRSP contribution plan • Significant opportunities for career advancement across a leading hospitality group. How to Apply If you meet the above qualifications and are excited about the opportunity to lead one of Toronto’s most dynamic hospitality properties, we’d love to hear from you. Please contact Robin Sheardown directly at robin@renardinternational.com Warmest wishes for a happy holiday season and a healthy, successful New Year. Kind regards, Robin……………………………. Robin Sheardown Executive Vice-President RENARD INTERNATIONAL HOSPITALITY SEARCH CONSULTANTS Corporate Offices: 121 Richmond Street West, Suite 601, Toronto, Ontario, Canada M5H 2K1 Tel: 416 364 8325 Ext: 251 Email: robin@renardinternational.com Our company video “The Most Trusted Name in the Hospitality Industry” We use our reputation to help build yours. Celebrating over five decades of Excellence"