Predictive Queueing

4 days ago

Ottawa, ON, Canada AMA - Alberta Motor Association Full-time

AMA - Alberta Motor Association is seeking an Architecture Research Intern to develop predictive models and simulations that illuminate how new services and process changes affect customer experiences. You’ll work with queueing theory, stochastic analysis, and optimization to forecast wait times and evaluate operational dynamics.

You will apply discrete-event or agent-based models, validate against real data, and collaborate with researchers and engineers to turn theory into practical,