Sales Associate, Part Time Flex, Toronto

Sales Associate, Part Time Flex, Toronto - Pottery Barn Kids Location: Scarborough, Ontario, Canada. About the Role As a Sales Associate at Pottery Barn Kids, you provide customers with an engaging shopping experience by delivering outstanding customer service, employing effective selling techniques, and sharing in-depth product knowledge within a fast‑paced specialty retail environment. Responsibilities Provide sincere, friendly, and energetic customer service by exemplifying world‑class service standards. Achieve established sales and contest goals and maintain knowledge of current sales and promotions. Assist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders. Utilize effective selling techniques to build multiple sales and increase productivity. Demonstrate comprehensive product knowledge, including features and benefits. Efficiently and accurately perform register transactions (sales, returns, and exchanges). Assist in implementation and maintenance of visual merchandise presentation, signage, and lighting. Uphold store maintenance and cleanliness standards; straighten, clean, and help maintain stockroom as needed. Process, ticket, and restock merchandise as needed. Perform other duties as assigned by management. Comply with all company policies and procedures. Qualifications / What We’re Looking For Sales‑oriented and able to articulate proven ability to exceed sales goals and close a sale. Thrives in a team environment while working independently and managing own time. Comfortable in an entrepreneurial environment, constantly looking for ways to think outside the box. Knows how to ask customers questions to understand their personal needs. Enjoys discovering the customer’s style, lifestyle, and story to connect them with the right products. Proven ability to prioritize and handle multiple tasks simultaneously. Most successful when provided with clearly defined daily sales goals and metrics. Physical Requirements Ability to be mobile on the sales floor for extended periods of time. Ability to operate POS system. Ability to lift and mobilize medium to large items up to 75 lbs while using appropriate equipment and safety techniques. Minimum of 1–2 years of customer service and retail sales experience (specialty retail preferred, but not required). High school diploma or equivalent preferred. Part‑time flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday, or Sunday) and two during the week (Monday to Thursday). Greater availability may be required for associates scheduled 20 hours or more weekly. Benefits Competitive compensation package: pay range $18.00–$19.00 per hour. Generous discount on all Williams‑Sonoma, Inc. brands. RSP plan and other investment opportunities. Wellness program supporting physical, financial, and emotional health. Paid vacations and holidays (full‑time). Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time). Additional Information WSI will not sponsor an individual for this position (opinion regarding immigration). This role is not eligible for relocation assistance. Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances. Referrals increase your chances of interviewing at Pottery Barn Kids by 2x. #J-18808-Ljbffr