Senior Sales Engineer, Dedrone

2 days ago

Toronto, ON, Canada Axon Full-time
About Axon Axon is on a mission to Protect Life. We explore society's most critical safety and justice issues with an ecosystem of devices and cloud software. We work better together, connecting with candor and care, seeking diverse perspectives from customers, communities, and each other. Life at Axon is fast‑paced, challenging, and meaningful. Here you’ll take ownership and drive real change, constantly growing as you work hard for a mission that matters.

Your Impact Dedrone, by Axon

is the world’s most trusted smart airspace security company. Hundreds of commercial, government, and military customers rely on Dedrone’s comprehensive command‑and‑control solution to protect against drone threats while enabling “good” drones to fly. Leveraging AI/ML, Dedrone provides continuous autonomous interrogation and verification of drones, enabling multi‑sensor and multi‑mitigation options onto a single fused "pane‑of‑glass". Whether on‑premise or in the cloud, customers can detect, track, identify, analyze, and mitigate drone threats.

What You’ll Do

Achieve mastery of all Dedrone technology

Use exceptional written and oral communication skills to lead business and technical presentations effectively

Have technical conversations with IT departments, including CIOs, channel partner leadership, and technical stakeholders

Set and manage expectations with customers and team members

Provide 1st‑level technical support throughout the pre‑sales cycle for opportunities

Remain organized and focused on removing sales obstacles through creativity and adaptability to rapidly changing circumstances

Develop relationships with key partners for growth within their customer base

Provide professional responses to customer RFPs / RFIs

Effectively position the technology against competitive offerings

Represent the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.

Take ownership of the POC/Pilot process: coordinate logistics across all stakeholders, assess customer requirements, and tailor POC tests and findings; assist prospects with initial configuration and orientation

Where possible improve or develop technical documentation to ease understanding and customer or channel usage of our products and services

Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams

Develop Statements of Work (SOW) for Professional Services necessary for binding quote

Perform other duties and projects as assigned

What You Bring

Willingness to travel up to 50%

Good understanding of Networking (IP/ARP/DNS/DHCP/SNMP/PoE/Ethernet/IEEE802.11), Linux

Basic understanding of Physical Security, IP‑Camera Placement and technology

Basic understanding of Drone technology, desirable experience in flying

Educational background:

Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience.

Professional background:

3-5 years customer‑facing pre‑sales or consulting background required

Experience selling SaaS‑based solutions

Must have intellectual curiosity, humility, accountability, and positive approach

Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies

Basic knowledge of computer hardware, operating systems, and storage devices

Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort

Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross‑functionally

Experience developing Statements of Work (SOW) or similar documents

Compensation & Benefits

Base Pay Range: $165,000 CAD – $264,000 CAD

Axon is a total compensation company; compensation includes base pay, bonus, and stock awards. Base pay is dependent on level, function, training, transferable skills, work experience, business needs, geographic market, and a combination of factors.

Benefits offer an array of options to help support you physically, financially, and emotionally through milestones and everyday life.

All benefits information can be found at https://www.axon.com/careers.

Additional Information Don’t meet every single requirement? That’s okay. At Axon, we Aim Far. We think big with a long‑term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to