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Vice President, Payments and Financial Services
1 month ago
- Collaborate with the executive team and other key stakeholders to develop and execute annual and longer-term strategic initiatives for the financial services business.
- Oversee all aspects of Clio Payments to drive maximum adoption, utilization, and profitability while ensuring Clio Payments delivers on the best-in-industry customer and product experience.
- Cultivate trusted relationships with product development and go-to-market teams, collaborating on operational enhancements, product development, feature prioritization, and value communication with stakeholders.
- Develop a robust pipeline of growth strategies for current and emerging revenue streams, driving continuous innovation and market expansion.
- Engage with colleagues and customers to assess the current state of the Payments business, analyzing findings, implications, and opportunities, and reporting insights to the executive team.
- Establish and maintain a consistent business review cadence, focusing on performance metrics and objectives, ensuring alignment with organizational goals.
- Conduct customer meetings to demonstrate Clio’s payment capabilities and competitive advantages, driving increased penetration of embedded offerings.
- Identify talent needs and create business cases for new roles or reallocation of existing resources to support strategic objectives.
- Proactively collaborate with regulatory experts to ensure Payment innovation aligns with industry standards while pushing boundaries to drive aggressive growth.
- Serve as a senior leader at Clio, fostering collaboration across all levels of the organization to drive company growth, inspire employees, exceed customer expectations, and generate value.
- Demonstrated executive leadership/ general manager experience within a high-growth SaaS company, with a proven track record of delivering results and effective P&L management within a matrxied enviroment.
- Significant experience in B2B payments and financial services with a thorough understanding of integrated payments within a vertical SaaS context.
- Proven ability to drive product strategy and management, including securing strategic partnerships and/or acquisitions to enhance client value propositions.
- Exceptional leadership capabilities in competitive and dynamic business environments, consistently driving continuous improvement and innovation to meet client needs and scale the business.
- Operated successfully in growth environments, bringing high levels of energy and resilience with the ability to think and operate at a “strategic level,” but drive execution on a “tactical level” with the willingness to roll-up sleeves.
- Entrepreneurial mindset with a passionate commitment to the role, taking true ownership of responsibilities and diligently working to exceed goals and objectives at all organizational levels.
- Ability to create and articulate an inspiring vision for the organization, aligning with the enterprise's overall strategy.
- Data-driven mindset and highly analytical with the desire and ability to dig into metrics to derive insights and drive decisions
- Viewed as a leader with high integrity and forethought in decision-making, consistently acting transparently and in the organization's best interest.
- Ability to attract and recruit top talent, motivate teams, delegate effectively, celebrate diversity, and manage performance, known for developing others.
- Self-reflective leadership style, driving continuous improvement through open feedback and self-improvement, leading by example in organizational performance.
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.
- Flexible time off policy, with an encouraged 20 days off per year.
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
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