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Business Insights Analyst II
2 days ago
Line Of BusinessAnalytics, Insights, & Artificial IntelligenceWork LocationMarkham, Ontario, CanadaHours37.5Pay Details$81,600 - $115,200 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job‑related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Job DescriptionFraud ManagementAccountable for fraud loss targets and the customer experienceReviews daily fraud attacks to create segmentation and develop/implement fraud strategies while balancing the impact to the operational teams and customer experienceStrategizes on adjustments to shifting network rules, liability requirements or other exogenous factorsOwns the strategy design and configuration in all fraud prevention platforms (e.g. Falcon, TSYS, FIS, SQN, PRM, Citadel, DPS, VCas, Avant, Experian, Transunion), in alignment with the Change Management protocolsSupports case valuation and prioritization to optimize fraud managementAre a subject matter expert on the end‑to‑end operational process, transaction liability and regulatory requirementsProvide ad‑hoc analysis to support decision‑making at the executive levelDesign champion / challenger strategies that lead to ongoing learning and improvementExpected to leverage that subject matter expertise to independently investigate new, high‑risk exposures under very tight timelinesProduce timely diagnostics to identify system, strategy and operational issuesParticipates in defect analysis to identify and remediate coverage gapsIdentify, track, and provide solutions to ongoing fraud vectors and portfolio threatsThink forward and provide early gap mitigation to emerging threat vectors globallyPartner SupportWorks with business partners to understand new intent, and to identify the incremental fraud risks associated with that intentCollaborates with business partners to develop solutions that minimize fraud risk while enabling business partners to achieve bank strategic prioritiesOccasionally provides IT release support to ensure projects reliably deliver on fraud requirementsSupport the continuous improvement agenda for our operational partnersMaintain strong relationships with internal stakeholders such as Fraud Operations, Internal Business Partners, Vendor Managers etc.Act as a subject matter expert and represents the team or bank at project meetings or industry forumsJob RequirementsUndergraduate degree from a technical domain (e.g. finance, engineering, mathematics/statistics computer science), preferably from a STEM program2+ years' experience in an analytical capacity Total number of experience required is 5+Experience using analytical software tools such as Python, R, SQL, Tableau and Excel for data analysis, automation, and reportingIn‑depth knowledge of data science tools such as NumPy, pandas, matplotlib, scikit‑learn/TensorFlow/Keras or equivalentUnderstanding of machine learning methods with experience in deployment and implementationExperience with automation tools and proven implementation recordAbility to quickly and independently structure and deliver on new problems not previously tackled by the bankDemonstrated analytical, modeling and problem‑solving skillsCreative, Critical, Conceptual thinker, ability to wade through data and arrive at conclusionsAbility to communicate strategy analysis to both technical and non‑technical team members, either verbally or via documentationAbility to take initiative and work independently under tight timelinesAbility to work collaboratively and build relationshipsAbility to effectively manage multiple projects and priorities simultaneouslyMotivated to constantly strive to find innovative ways to enhance capabilitiesPreferableExperience in fraud management is an assetKnowledge of machine learning is an assetAutomation experience is an assetKnowledge of fraud detection platforms is an assetAgile experience is an assetWho We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, the people we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well‑being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn moreAdditional InformationWe’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.Colleague DevelopmentIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview ProcessWe’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationYour accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.Language Requirement (Quebec Only)Sans Objet #J-18808-Ljbffr
