Marketing and Operations Associate

OverviewMarketing and Operations Associate role at BD. The makers of possible. BD is a global medical technology company focused on advancing the world of health. Join a collaborative, cross-functional team to support tactical marketing initiatives, marketing operations, and business processes within BD Canada’s Medication Management Solutions segment.ResponsibilitiesDevelop, review, and manage service agreements/contracts to ensure compliance and alignment with business objectives.Collaborate with sales, marketing operations, and contracts teams to support sales strategies and track key metrics such as renewals, expirations, and modifications.Receive, evaluate, and process Drug Classification Requests (DCRs), ensuring accuracy, completeness, stakeholder coordination, and full compliance throughout the approval and execution process.Track and manage demo equipment inventory, including shipping, returns, deployment, and maintenance to ensure functionality and proper storage.Oversee daily operations of the Customer Experience Centre, ensuring it is organized, functional, and prepared for customer visits and product demonstrations.Coordinate with Product Managers and Clinical Teams to plan and execute customer visits and schedule equipment maintenance.Maintain expert knowledge of Pharmacy Automation order-to-cash workflows to support order execution.Support consumable order management in collaboration with Product Managers.Maintain product part numbers and associated pricing in BD systems.Assist in executing customer communications related to Product Lifecycle Management (PLM/SPI).Manage logistics for MMS conferences, including booth setup and equipment coordination.Education And ExperienceCollege degree in Business, Marketing, Operations, or Project Management with at least 2 years’ experience in a marketing role, including project management, event and logistics coordination, and related administrative tasks such as agreement processing.ORUniversity Degree in Business, Marketing, Operations, or Project Management with at least 1 year experience in a marketing role, including project management, event and logistics coordination, and related administrative tasks such as agreement processing.Knowledge And SkillsTechnologically proficient with data entry and CRM systems (e.g., Salesforce).Strong knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).Strategic planning and task prioritization to support team-wide processes.Resourceful and creative problem-solving; able to multitask and explore alternatives.Proactive, with strong organizational and interpersonal skills.Ability to manage multiple tasks independently and collaboratively.Excellent time management and communication skills (verbal and written).Preferred QualificationsExperience with CRM/SAP or similar system (e.g., Salesforce).Fluency in French.Work Model and RequirementsBD prioritizes on-site collaboration. Most roles require a minimum of 4 days in-office per week unless noted otherwise in the job posting. Remote or field-based arrangements vary by role.Employment may be contingent on proof of full COVID-19 vaccination where required by location. Accommodations are considered pursuant to applicable law.Why Join UsJoin a team that values your opinions and contributions, encourages authenticity, and aims to help you learn, grow, and thrive. BD offers opportunities to contribute to meaningful health solutions and to reinvent the future of health.Learn more at bd.com/careers.Equal OpportunityBecton Dickinson is an Equal Opportunity Employer. We provide accessible candidate experiences and accommodations for applicants with disabilities upon request (contact HR at 1-855-234-3577). #J-18808-Ljbffr