Clinical Manager

Job Title: Clinical ManagerLocation: BurlingtonJob Type: Full-timeDepartment: Hospice ServicesJob SummaryWe are seeking a Clinical Manager to join our team. In this role, you will be primarily responsible for the day to day management of patient care activities and supervision of clinical employees. You will serve as the privacy officer, which relates to the privacy and access of patient health information. The clinical manager will ensure compliance with the latest Hospice regulations.Key ResponsibilitiesManages the delivery of patient services and compliance with agency policy utilizing efficient organizational and planning skillsManages the daily schedule utilizing efficient organizational and planning skillsProvides both management and clinical leadership to the employeesAssigns case management activities to staffCommunicates effectively with staff, other professionals, families and the public and is able to convey patience, tact, and a positive attitude when dealing with others. Functions as an effective patient and family advocate.Conveys and receives comprehensive on-call reportsUtilizes appropriate screening procedures for all hospice inquiries/records in designated record.Directs inappropriate patients to other community resources and document all actionsMaintains current comprehensive documentation on all forms and records as required by agency policy. Reviews database information for accuracy and thoroughnessParticipates in the timely closure of completed chartsAdheres to all written policiesActively leads weekly interdisciplinary group (IDG) meetingsParticipates in program development and planningPlans and implements specific clinical and administrative projects, coordinating with agency plansMonitors and ensures agency compliance with State, Federal and Accrediting agenciesProvides guidance in communication, coordination and effective operations through development of systems and processesProvides both management and clinical leadership to the employeesProvides clinical assistance to the employees with emergency backup services and situation assessments. Clarifies technical procedures and uses sound judgment and resourcefulness in decision-makingMaintains agency stability on a daily basis. Shows ability to handle crisis and stress in a constructive mannerServes as the designated contact person in Badger Hospice, LLC Notice of Privacy PracticesEnsures quarterly record reviews are performed for accuracy and timelinessOversees the maintenance of medical records, assuring accuracy and compliance with state, federal, and accrediting agenciesAssists in the recruitment, screening, and interviewing process of new employees and assists in the orientation of new employeesAssures the planning and implementation of the education programs and ensures all employees, volunteers, and business associates receive adequate education and trainingParticipates in overall departmental cost effectivenessComplies with accepted professional standards and principlesAssumes responsibility for own professional growth and is able to set professional objectives and goalsAssumes the responsibilities of the CEO in her absenceParticipates in administrative on-call as scheduledParticipates in agency outreach programs, educational symposia, workshops, and coursesActive participation in Quality Assessment Performance Improvement ProgramEnsures compliance with the organization’s safety programMonitors and maintains patient care suppliesAssists the CEO in overseeing monitoring of all nursing documentation for accuracy and timelinessPerforms other duties and responsibilities as delegatedQualificationsA registered healthcare provider with current licensure to practice professionally in Wisconsin. Can be a Physician Assistant, an Advanced Practice Nurse, or a RN. If a PA is in the position, a RN Educator and Staff Developer will be employed.Graduate of an accredited requisite healthcare school with the appropriate degree.Previous experience in hospice/home care setting preferred and with two (2) years management or supervisory experience.Proven ability to work within an interdisciplinary setting.Complies with accepted professional standards and practice.Excellent observation, good medical judgement, and communication skills. Understands hospice philosophy and issues of death/dying.Understands principles of pain/symptom management.Is flexible and cooperative in fulfilling all obligations.Is self-directed with the ability to work with little supervision.Demonstrates sensitivity to the needs of the patients and caregivers (families, friends, and significant others)Licensed driver with an automobile that is insured in accordance with state law and maintained in good working order.The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee in this position. The employee may be requested to perform job related tasks other than those stated in this description. #J-18808-Ljbffr